Sales Operations & Customer Care Coordinator

Chop Tong Guan Sdn Bhd; Subang Jaya; On-site; MYR 33,000 - 50,000; Full time

Benefits offered by this job

Annual Leave & Medical Leave

Maternity Leave & Paternity Leave

Annual Increment

Yearly Bonus

Job summary

Chop Tong Guan Sdn. Bhd. in Subang Jaya, Malaysia is seeking a capable Sales Coordinator to assist the sales team with daily activities, manage documents, and coordinate orders ensuring accurate system entry.

You will liaise with warehouse, operations and Finance, handle walk-in customers, and support invoice processing and filing. Diploma or higher and strong communication are required for a fast-paced environment.

Qualifications

• Diploma or higher in Business/Marketing or related field.
• Strong communication and relationship-building skills.
• Detail-oriented with high accuracy and ability to meet deadlines.

Responsibilities

• Assist sales team with daily sales activities and administrative tasks.
• Prepare and manage sales documents, inventory tracking and filing.
• Monitor and track orders from initiation to delivery in the system.
• Handle customer inquiries, provide information, and resolve complaints.
• Liaise between sales and warehouse, operation and finance for smooth operations.
• Attend to walk-in customers and handle POS payments.

Skills

People skills

Strong communication

Relationship building

Team player

Ability to work under pressure

Education

SPM/STPM/Diploma in Business/Marketing or related field

Job description

Chop Tong Guan Sdn. Bhd. in Subang Jaya, Malaysia is seeking a capable Sales Coordinator to assist the sales team with daily activities, manage documents, and coordinate orders ensuring accurate system entry.

You will liaise with warehouse, operations and Finance, handle walk-in customers, and support invoice processing and filing. Diploma or higher and strong communication are required for a fast-paced environment.