Sales Operations Coordinator - ERP & Delivery Support

KMWE Malaysia Sdn Bhd; Bayan Lepas; On-site; MYR 23,000 - 30,000; Full time

Job summary

KMWE Malaysia Sdn Bhd in Bayan Lepas, Penang seeks a detail-oriented Sales Operations Assistant to support daily administrative and coordination tasks.

You will coordinate with internal departments, prepare and maintain sales orders, delivery schedules, and customer forecasts, and update the ERP system. Fresh graduates are welcome; 1–2 years' experience is a plus. Proficiency in MS Office and Glovia ERP is preferred.

Qualifications

• Diploma or Degree in Business Administration or Supply Chain Management, or equivalent.
• Or minimum 1-2 years of related experience or training.
• Fresh graduates are welcome to apply.
• Proficient in Microsoft Office and ERP systems (Glovia is an added advantage).

Responsibilities

• Support the Sales Operation team with daily administrative and coordination tasks.
• Coordinate with internal departments to ensure customer requirements are met.
• Prepare and maintain sales orders, delivery schedules, and customer forecast records.
• Update and manage sales orders accurately in the ERP system.
• Follow up on customer forecasts, open orders, and delivery schedules.
• Monitor delivery progress to support on-time customer shipments.
• Maintain accurate documentation, filing, and records.
• Assist in processing Return Goods Authorization (RGA) requests.
• Support Program Executives with quotations, customer documentation, and delivery coordination.
• Perform other ad hoc duties assigned by the Head of Department.

Skills

Organizational skills

Communication skills

Attention to detail

Education

Business Administration

Supply Chain Management

Tools

MS Office

Glovia ERP

Job description

KMWE Malaysia Sdn Bhd in Bayan Lepas, Penang seeks a detail-oriented Sales Operations Assistant to support daily administrative and coordination tasks.

You will coordinate with internal departments, prepare and maintain sales orders, delivery schedules, and customer forecasts, and update the ERP system. Fresh graduates are welcome; 1–2 years' experience is a plus. Proficiency in MS Office and Glovia ERP is preferred.