Sales & Operation Executive

Gentle Supreme Sdn Bhd; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Free Parking

EPF

Socso

Annual leave

Dental

Job summary

Gentle Supreme Sdn Bhd in Subang Jaya is seeking a Sales & Operations Executive to develop accurate demand forecasts and support inventory planning. You will work closely with Sales, Marketing, Supply Chain, Procurement and Finance to align demand with business goals and minimize stock shortages.

The role requires a Bachelor's degree in a related field and at least 3 years in demand or inventory planning, preferably in FMCG. Proficiency in Excel and ERP/BI tools is advantageous.

Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, Statistics or Economics.
• At least 3 years of experience in demand planning, supply planning, inventory planning or sales forecasting, preferably FMCG.
• Strong analytical and numerical skills with good business understanding.
• Proficient in Microsoft Excel; experience with ERP, demand planning or BI systems is an advantage.
• Good communication, presentation and stakeholder-management skills.

Responsibilities

• Prepare and maintain short-, medium- and long-term demand forecasts based on historical sales, market trends, promotional activities and business plans.
• Coordinate with Sales, Marketing and Trade Marketing teams to gather information on promotions, new product launches, customer activities and market changes.
• Facilitate monthly demand review meetings and support the S&OP process.
• Analyse forecast accuracy, forecast bias and demand variances, and recommend corrective actions.
• Monitor inventory levels, product availability, slow-moving and ageing stocks to minimise out-of-stock situations and excess inventory.
• Identify potential supply or demand risks and communicate them to stakeholders.
• Maintain accurate demand planning data, assumptions and product information in the planning system.
• Prepare regular reports and analysis on demand forecasts, inventory trends, service levels and planning indicators.
• Support new product launches, product transitions, discontinuations and phase-in/phase-out planning.
• Work with Supply Planning, Procurement and Logistics to align demand with supply capabilities.

Skills

Demand forecasting

Analytical skills

Numerical skills

Communication

Stakeholder management

MS Excel

ERP experience

BI systems

Education

Bachelor's degree in Supply Chain Management

Bachelor's degree in Business Administration

Bachelor's degree in Statistics

Bachelor's degree in Economics

Tools

ERP

Business Intelligence

Job description

The Sales & Operation Executive is responsible for developing accurate demand forecasts to support effective inventory planning and product availability. This role works closely with Sales, Marketing, Supply Chain, Procurement and Finance to align demand plans with business objectives while minimizing stock shortages and excess inventory.

Key Responsibilities

Prepare and maintain short-, medium- and long-term demand forecasts based on historical sales, market trends, promotional activities and business plans.

Coordinate with Sales, Marketing and Trade Marketing teams to gather information on promotions, new product launches, customer activities and market changes.

Facilitate monthly demand review meetings and support the overall Sales and Operations Planning (S&OP) process.

Analyse forecast accuracy, forecast bias and demand variances, and recommend corrective actions.

Monitor inventory levels, product availability, slow-moving and ageing stocks to minimise out-of-stock situations and excess inventory.

Identify potential supply or demand risks and communicate them promptly to the relevant stakeholders.

Maintain accurate demand planning data, assumptions and product information in the planning system.

Prepare regular reports and analysis on demand forecasts, inventory trends, service levels and key planning indicators.

Support new product launches, product transitions, discontinuations and phase-in/phase-out planning.

Work closely with the Supply Planning, Procurement and Logistics teams to ensure demand requirements are aligned with supply capabilities.

Requirements

Bachelor's degree in Supply Chain Management, Business Administration, Statistics, Economics or a related discipline.

At least 3 years of relevant experience in demand planning, supply planning, inventory planning or sales forecasting, preferably within the FMCG industry.

Strong analytical and numerical skills with good business understanding.

Proficient in Microsoft Excel; experience with ERP, demand planning or business intelligence systems is an advantage.

Good communication, presentation and stakeholder-management skills.

Able to work independently, manage deadlines and respond effectively to changing business priorities.

Demand forecasting and data analysis

Inventory and supply chain planning

Problem-solving and decision-making

Cross-functional collaboration

Attention to detail and accuracy

Commercial and market awareness

We are a subsidiary of a multinational FMCG company established for over 70 years. Due to our current expansion, we are seeking for committed and dedicated individuals to be part of our team in Subang Jaya, Malaysia.

We are a subsidiary of a multinational FMCG company established for over 70 years. Due to our current expansion, we are seeking for committed and dedicated individuals to be part of our team in Subang Jaya, Malaysia.

Perks and benefits Medical Free Parking, EPF, Socso, Annual leave, Dental