SALES OPERATION EXECUTIVE

CryoCord Sdn Bhd; Cyberjaya; On-site; MYR 27,000 - 47,000; Full time

Job summary

CryoCord Sdn Bhd is seeking an Accounts/Finance Administrator in Malaysia to support payment processing, AR documentation, and client inquiries in a fast-paced, team-based environment.

Responsibilities include preparing payment files, following up on rejected payments, maintaining outstanding payment lists, and coordinating weekly with consultants; Mandarin proficiency is an added advantage.

Qualifications

• Diploma/Degree in Business Administration or related field.
• Fresh graduates are encouraged to apply.
• Good communication skills and strong sense of urgency.
• Proficient in MS Office, databases and basic business math.
• Accurately document all information pertaining to accounts- payment receive (AR).
• Able to work in a fast-paced, team-based environment.
• Added advantage: Proficiency in Mandarin
• Only shortlisted candidates will be notified.

Responsibilities

• Prepare text file payment clients and upload for charges one day before the charge day/date.
• Prepare text file for annual storage payment clients and upload for charges one day before the charge day/date.
• Follow up for reject payments via email and SMS.
• List out client payment details for new enrollment.
• Verify both Reject and Reminder letters for unsuccessful transaction cases.
• To ensure and assist to collect the debts collection for clients who have outstanding payments.
• Prepare outstanding payment list and follow up.
• Follow for payment details with Consultant & PTCI PIC on a weekly basis.
• Respond to enquiries from internal or external customers.
• Handling termination documentations.
• Overtime (OT) (after 5.00 pm to 7.00 pm) on alternate Saturdays.
• Any task or duties as per given by the company from time to time.

Skills

Good communication skills

Strong sense of urgency

MS Office proficiency

Databases

Basic business math

Documentation of accounts receivable

Team-based environment

Mandarin proficiency

Education

Diploma/Degree in Business Administration or related field

Tools

MS Office

Databases

Job description

Prepare text file payment clients and upload for charges one day before the charge day/date.

Prepare text file for annual storage payment clients and upload for charges one day before the charge day/date.

Follow up for reject payments via email and SMS.

List out client payment details for new enrollment.

Verify both Reject and Reminder letters for unsuccessful transaction cases.

To ensure and assist to collect the debts collection for clients who have outstanding payments.

Prepare outstanding payment list and follow up.

Follow for payment details with Consultant & PTCI PIC on a weekly basis.

Respond to enquiries from internal or external customers.

Handling termination documentations.

Overtime (OT) (after 5.00 pm to 7.00 pm) on alternate Saturdays.

Any task or duties as per given by the company from time to time.

DESIRED SKILLS & EXPERIENCE

Diploma/Degree in Business Administration or related field.

Fresh graduates are encouraged to apply.

Good communication skills and strong sense of urgency.

Proficient in MS Office, databases and basic business math.

Accurately document all information pertaining to accounts- payment receive (AR).

Able to work in a fast-paced, team-based environment.

Added advantage: Proficiency in Mandarin

Only shortlisted candidates will be notified.

CryoCord Sdn Bhd was established early 2002 in answer to the call by the Ministry of Science, Technology and Environment of Malaysia for the research and development of science by local and foreign partnerships in the medical biotechnology sector, where there is a need for companies and institutions in both the public and private sectors to work together, especially in cutting-edge technology. We are a medical biotechnology company specializing in Cord Blood Banking and Stem Cell Research, geared towards establishing itself in South East Asia. In addition, having been conferred MSC Status by the Multimedia Development Corporation, our collection and processing procedures are of the highest standard, and are in line with European standards on Cord Blood Banking. CryoCord employs very stringent criteria set by the American Association of Blood Banks, and is in strict compliance with European standards on Cord Blood Banking and Stem Cell Research. The CryoCord’s Processing Laboratory is a state-of-the-art, Class 100 Clean-Room, laboratory and Cryo-Storage facility to ensure the highest quality in the handling of the precious cord blood of babies. The Company further supports as well as complements the move by the Malaysian government to develop the biotechnology industry in Malaysia, with a view to establishing Malaysia as one of the leading nations in this industry.

Product & Services

CryoCord's commitment is to provide the highest quality of service to families and doctors. Every sample collected by CryoCord is precious and therefore we are committed to delivering the highest quality sample every time. CryoCord, through the use of multiple cryovials, is maximizing the potential value of the umbilical cord blood for the future. CryoCord is committed in the near future to researching and developing further applications for cord blood stem cell therapy. CryoCord provides a 24-hour hotline service directly from highly trained specialists to take care of customers' needs. Our trained specialists will answer questions and provide real solutions, anytime, no matter what. CryoCord provides regular service to train the physicians and the staff of the Labor & Delivery Room in attending child's birth and to ensure the optimal collection of the child's cord blood. CryoCord uses the proven blood bag collection system – specially designed to collect the greatest volume of the child's cord blood through the use of 2 integrated needles with a relatively larger bore. CryoCord uses exclusive Courier agents. It's the best way to ensure the fastest, most secure delivery from the hospital's room to our laboratory. It is an evidence of CryoCord’s commitment to quality of service and the highest quality of preservation that truly makes the difference.

History

CryoCord Sdn Bhd was established early 2002 in answer to the call by the Ministry of Science, Technology and Environment of Malaysia for the research and development of science by local and foreign partnerships in the medical biotechnology sector, where there is a need for companies and institutions in both the public and private sectors to work together, especially in cutting-edge technology. We are a medical biotechnology company specializing in Cord Blood Banking and Stem Cell Research, geared towards establishing itself in South East Asia. In addition, having been conferred MSC Status by the Multimedia Development Corporation, our collection and processing procedures are of the highest standard, and are in line with European standards on Cord Blood Banking. CryoCord employs very stringent criteria set by the American Association of Blood Banks, and is in strict compliance with European standards on Cord Blood Banking and Stem Cell Research. The CryoCord’s Processing Laboratory is a state-of-the-art, Class 100 Clean-Room, laboratory and Cryo-Storage facility to ensure the highest quality in the handling of the precious cord blood of babies. The Company further supports as well as complements the move by the Malaysian government to develop the biotechnology industry in Malaysia, with a view to establishing Malaysia as one of the leading nations in this industry.

Product & Services

CryoCord's commitment is to provide the highest quality of service to families and doctors. Every sample collected by CryoCord is precious and therefore we are committed to delivering the highest quality sample every time. CryoCord, through the use of multiple cryovials, is maximizing the potential value of the umbilical cord blood for the future. CryoCord is committed in the near future to researching and developing further applications for cord blood stem cell therapy. CryoCord provides a 24-hour hotline service directly from highly trained specialists to take care of customers' needs. Our trained specialists will answer questions and provide real solutions, anytime, no matter what. CryoCord provides regular service to train the physicians and the staff of the Labor & Delivery Room in attending child's birth and to ensure the optimal collection of the child's cord blood. CryoCord uses the proven blood bag collection system – specially designed to collect the greatest volume of the child's cord blood through the use of 2 integrated needles with a relatively larger bore. CryoCord uses exclusive Courier agents. It's the best way to ensure the fastest, most secure delivery from the hospital's room to our laboratory. It is an evidence of CryoCord’s commitment to quality of service and the highest quality of preservation that truly makes the difference.