Sales Operation

RecruitFirst; Puchong; On-site; MYR 50,000 - 78,000; Full time

Job summary

Jora Malaysia is seeking a Sales Administrator to prepare quotations, coordinate with Finance, maintain customer records in Salesforce and SAP B1, and support cross-functional teams for smooth order fulfilment. The role involves monthly reporting and general sales administration duties.

Ideal candidates will have a diploma or degree in a related field, 2+ years in sales administration or customer service, and familiarity with CRM systems and SAP B1. Strong Excel skills are preferred.

Qualifications

• Diploma or Degree in Business Administration, Marketing, Engineering, or a related field.

Responsibilities

• Prepare and manage sales quotations, commercial proposals, sales orders, invoices, and related documentation.
• Coordinate with Finance on purchase orders, invoicing, payment status, and overdue accounts.
• Maintain customer and sales records in Salesforce and SAP B1, monitor order status, and provide updates.
• Follow up with customers on quotations, orders, payments, and account-related matters.
• Collaborate with Sales, Finance, Customer Service, and Operations to ensure smooth order fulfilment and service delivery.
• Prepare monthly sales and management reports and perform other sales administration duties.

Skills

Communication

Team player

Attention to detail

Coordination

Organizational skills

Education

Diploma or Degree in Business Administration, Marketing, Engineering, or related field

Tools

Salesforce CRM

SAP B1

Microsoft Excel

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Prepare and manage sales quotations, commercial proposals, sales orders, invoices, and related documentation.

Coordinate with Finance on purchase orders, invoicing, payment status, and outstanding/overdue customer accounts, including necessary follow-ups.

Maintain accurate customer and sales records in Salesforce and SAP Business One (SAP B1), while monitoring order status and providing timely updates.

Follow up with customers on quotations, orders, payments, and account-related matters, while supporting Customer Service with enquiries and case management.

Collaborate with Sales, Finance, Customer Service, and Operations to ensure smooth order fulfilment and customer service delivery.

Prepare monthly sales and management reports and perform other sales administration duties as required.

Responsibilities

• Prepare and manage sales quotations, commercial proposals, sales orders, invoices, and related documentation.
• Coordinate with Finance on purchase orders, invoicing, payment status, and outstanding/overdue customer accounts, including necessary follow-ups.
• Maintain accurate customer and sales records in Salesforce and SAP Business One (SAP B1), while monitoring order status and providing timely updates.
• Follow up with customers on quotations, orders, payments, and account-related matters, while supporting Customer Service with enquiries and case management.
• Collaborate with Sales, Finance, Customer Service, and Operations to ensure smooth order fulfilment and customer service delivery.
• Prepare monthly sales and management reports and perform other sales administration duties as required.

Requirements

• Diploma or Degree in Business Administration, Marketing, Engineering, or a related field.
• Minimum 2 years of experience in Sales Administration, Customer Service, or a related role.
• Experience in industrial automation, robotics, manufacturing, or engineering is an added advantage.
• Familiarity with Salesforce CRM and SAP Business One (SAP B1) is preferred.
• Proficient in Microsoft Office, particularly Excel, with strong organizational and administrative skills.
• Strong communication, customer service, and coordination skills, with good attention to detail and a positive team-player mindset.