Sales Operation

Agensi Pekerjaan RecruitFirst Sdn Bhd; Puchong; On-site; MYR 40,000 - 60,000; Full time

Job summary

Agensi Pekerjaan RecruitFirst Sdn Bhd is seeking a Sales Administrator to prepare quotations, manage orders and invoices, and coordinate with Finance for payment status. You will maintain Salesforce and SAP B1 records, support customer service, and collaborate with multiple teams to ensure smooth order fulfilment.

The role requires at least 2 years in sales admin or related fields, with familiarity in industrial sectors a plus. Excel skills and strong communication are essential.

Qualifications

• Diploma or Degree in Business Administration, Marketing, Engineering, or related field.
• Minimum 2 years of experience in Sales Administration, Customer Service, or related role.
• Experience in industrial automation, robotics, manufacturing, or engineering is an added advantage.
• Familiarity with Salesforce CRM and SAP Business One (SAP B1) is preferred.
• Proficient in Microsoft Office, particularly Excel, with strong organizational and administrative skills.
• Strong communication, customer service, and coordination skills, with good attention to detail and a team-player mindset.

Responsibilities

• Prepare and manage sales quotations, commercial proposals, sales orders, invoices, and related documentation.
• Coordinate with Finance on purchase orders, invoicing, payment status, and outstanding/overdue customer accounts, including necessary follow-ups.
• Maintain accurate customer and sales records in Salesforce and SAP Business One (SAP B1), while monitoring order status and providing timely updates.
• Follow up with customers on quotations, orders, payments, and account-related matters, while supporting Customer Service with enquiries and case management.
• Collaborate with Sales, Finance, Customer Service, and Operations to ensure smooth order fulfilment and customer service delivery.
• Prepare monthly sales and management reports and perform other sales administration duties as required.

Skills

Sales administration

Customer service

Salesforce

SAP B1

Excel

Communication

Team player

Documentation

Education

Diploma or Degree in Business Administration

Marketing

Engineering or related field

Tools

Salesforce CRM

SAP B1

Microsoft Office

Job description

Prepare and manage sales quotations, commercial proposals, sales orders, invoices, and related documentation.

Coordinate with Finance on purchase orders, invoicing, payment status, and outstanding/overdue customer accounts, including necessary follow-ups.

Maintain accurate customer and sales records in Salesforce and SAP Business One (SAP B1), while monitoring order status and providing timely updates.

Follow up with customers on quotations, orders, payments, and account-related matters, while supporting Customer Service with enquiries and case management.

Collaborate with Sales, Finance, Customer Service, and Operations to ensure smooth order fulfilment and customer service delivery.

Prepare monthly sales and management reports and perform other sales administration duties as required.

Requirements

Diploma or Degree in Business Administration, Marketing, Engineering, or a related field.

Minimum 2 years of experience in Sales Administration, Customer Service, or a related role.

Experience in industrial automation, robotics, manufacturing, or engineering is an added advantage.

Familiarity with Salesforce CRM and SAP Business One (SAP B1) is preferred.

Proficient in Microsoft Office, particularly Excel, with strong organizational and administrative skills.

Strong communication, customer service, and coordination skills, with good attention to detail and a positive team-player mindset.