SALES OFFICER / SALES REPRESENTATIVE

SMOOTH MELODY CREDIT SDN BHD; Subang Jaya; On-site; MYR 28,000 - 42,000; Full time

Job summary

SMOOTH MELODY CREDIT SDN BHD in Subang Jaya is seeking a proactive loan sales professional to drive customer acquisition through digital channels and referrals. You will promote loan packages, assist with applications and documentation, and maintain strong client relationships.

The role requires good communication, sales drive, and basic credit awareness. Fresh graduates are welcome, with on-site teamwork in a fast-paced financial services environment.

Qualifications

• Minimum SPM / Diploma / Degree in Business, Finance, or related field.
• Fresh graduates are encouraged to apply; relevant sales experience is an advantage.
• Good communication and interpersonal skills.
• Sales-driven, customer-oriented, and result-focused.
• Basic knowledge of financial products or lending practices is an added advantage.
• Computer literate with good data entry skills.
• Able to work independently and as part of a team.
• Willing to learn and adapt in a fast-paced environment.

Responsibilities

• Source and acquire new customers through digital platforms, referrals, and other sales channels.
• Promote and recommend suitable loan packages, including tele-sales for new and existing customers.
• Assist customers with loan applications, agreement signing, and submission of required documents.
• Build and maintain strong customer relationships through professional and timely communication.
• Respond promptly to customer enquiries and provide support on account-related matters.
• Perform data entry, documentation, and system updates accurately.
• Monitor customers' repayment status and follow up on overdue accounts.
• Assist in basic credit assessment, verification of customer information, and reporting to superior.
• Ensure proper filing, record-keeping, and adherence to company procedures.
• Support branch operations, including general housekeeping and administrative tasks.
• Carry out ad hoc duties as assigned by superior.

Skills

Communication

Sales

Customer service

Data entry

Teamwork

Learning agility

Education

SPM/ Diploma/ Degree in Business/ Finance

Job description

Source and acquire new customers through digital platforms, referrals, and other sales channels.

Promote and recommend suitable loan packages, including tele-sales for new and existing customers.

Assist customers with loan applications, agreement signing, and submission of required documents.

Build and maintain strong customer relationships through professional and timely communication.

Respond promptly to customer enquiries and provide support on account-related matters.

Perform data entry, documentation, and system updates accurately.

Monitor customers' repayment status and follow up on overdue accounts.

Assist in basic credit assessment, verification of customer information, and reporting to superior.

Ensure proper filing, record-keeping, and adherence to company procedures.

Support branch operations, including general housekeeping and administrative tasks.

Carry out ad hoc duties as assigned by superior.

Job Requirements

• Minimum SPM / Diploma / Degree in Business, Finance, or related field.
• Fresh graduates are encouraged to apply; relevant sales experience is an advantage.
• Good communication and interpersonal skills.
• Sales-driven, customer-oriented, and result-focused.
• Basic knowledge of financial products or lending practices is an added advantage.
• Computer literate with good data entry skills.
• Able to work independently and as part of a team.
• Willing to learn and adapt in a fast-paced environment.