SALES OFFICER

SUN GATE CREDIT SDN BHD; Gombak; On-site; MYR 33,000 - 56,000; Full time

Job summary

SUN GATE CREDIT SDN BHD in Malaysia is seeking a proactive Sales Officer to drive new customer acquisition, promote loan packages, and deliver excellent service while ensuring accurate documentation. You will handle applications, assist with signing, and maintain relationships with clients, while following up on accounts and supporting branch operations in a fast-paced environment.

This role requires strong communication, a sales mindset, and the ability to work independently or as part of a

Qualifications

• Clear communication and customer-facing ability required.
• Fresh graduates welcome; relevant sales experience nice-to-have.
• Basic knowledge of financial products or lending practices is a plus.

Responsibilities

• Source and acquire new customers through digital platforms, referrals, and other sales channels.
• Promote and recommend suitable loan packages, including tele-sales for new and existing customers.
• Assist customers with loan applications, agreement signing, and submission of required documents.
• Build and maintain strong customer relationships through professional and timely communication.
• Respond promptly to customer enquiries and provide support on account-related matters.
• Perform data entry, documentation, and system updates accurately.
• Monitor customers’ repayment status and follow up on overdue accounts.
• Assist in basic credit assessment, verification of customer information, and reporting to superior.
• Ensure proper filing, record-keeping, and adherence to company procedures.
• Support branch operations, including general housekeeping and administrative tasks.
• Carry out ad hoc duties as assigned by superior.

Skills

Communication skills

Interpersonal skills

Sales-driven

Customer-oriented

Result-focused

Education

SPM / Diploma / Degree in Business, Finance, or related field

Job description

The Sales Officer is responsible for acquiring new customers, promoting loan products, and providing excellent customer service while ensuring accurate documentation and timely follow-up on accounts.

Key Responsibilities

Source and acquire new customers through digital platforms, referrals, and other saleschannels.

Promote and recommend suitable loan packages, including tele-sales for new and existing customers.

Assist customers with loan applications, agreement signing, and submission of requireddocuments.

Build and maintain strong customer relationships through professional and timelycommunication.

Respond promptly to customer enquiries and provide support on account-related matters.

Perform data entry, documentation, and system updates accurately.

Monitor customers’ repayment status and follow up on overdue accounts.

Assist in basic credit assessment, verification of customer information, and reporting to superior.

Ensure proper filing, record-keeping, and adherence to company procedures.

Support branch operations, including general housekeeping and administrative tasks.

Carry out ad hoc duties as assigned by superior.

Job Requirements

Minimum SPM / Diploma / Degree in Business, Finance, or related field.

Fresh graduates are encouraged to apply; relevant sales experience is an advantage.

Good communication and interpersonal skills.

Sales-driven, customer-oriented, and result-focused.

Basic knowledge of financial products or lending practices is an added advantage.

Computer literate with good data entry skills.

Able to work independently and as part of a team.

Willing to learn and adapt in a fast-paced environment.