SALES OFFICER

FREEDOM CREDIT SDN. BHD.; Bintulu; On-site; MYR 42,000 - 54,000; Full time

Job summary

FREEDOM CREDIT SDN BHD (BINTULU) is seeking a motivated sales and customer service assistant to drive new customer acquisition and promote loan packages. You will assist with applications, document submissions, and maintain proactive communication with clients.

The role involves handling credit-related checks, data entry, and supporting branch operations in a fast-paced environment. Fresh graduates are welcome to apply.

Qualifications

• Minimum SPM / Diploma / Degree in Business, Finance, or related field.
• Fresh graduates are encouraged to apply; relevant sales experience is an advantage.
• Good communication and interpersonal skills.
• Sales-driven, customer-oriented, and result-focused.
• Basic knowledge of financial products or lending practices is an added advantage.
• Computer literate with good data entry skills.
• Able to work independently and as part of a team.
• Willing to learn and adapt in a fast-paced environment.

Responsibilities

• Source and acquire new customers through digital platforms, referrals, and other sales channels.
• Promote and recommend suitable loan packages, including tele-sales for new and existing customers.
• Assist customers with loan applications, agreement signing, and submission of required documents.
• Build and maintain strong customer relationships through professional and timely communication.
• Respond promptly to customer enquiries and provide support on account-related matters.
• Monitor customers’ repayment status and follow up on overdue accounts.
• Assist in basic credit assessment, verification of customer information, and reporting to superior.
• Ensure proper filing, record-keeping, and adherence to company procedures.
• Support branch operations, including general housekeeping and administrative tasks.

Skills

Sales experience

Communication skills

Interpersonal skills

Data entry

Teamwork

Education

SPM / Diploma / Degree in Business, Finance, or related field

Tools

Computer literacy

Job description

Source and acquire new customers through digital platforms, referrals, and other sales channels.

Promote and recommend suitable loan packages, including tele-sales for new and existing customers.

Assist customers with loan applications, agreement signing, and submission of required documents.

Build and maintain strong customer relationships through professional and timely communication.

Respond promptly to customer enquiries and provide support on account-related matters.

Perform data entry, documentation, and system updates accurately.

Monitor customers’ repayment status and follow up on overdue accounts.

Assist in basic credit assessment, verification of customer information, and reporting to superior.

Ensure proper filing, record-keeping, and adherence to company procedures.

Support branch operations, including general housekeeping and administrative tasks.

Carry out ad hoc duties as assigned by superior.

Job Requirements

Minimum SPM / Diploma / Degree in Business, Finance, or related field.

Fresh graduates are encouraged to apply; relevant sales experience is an advantage.

Good communication and interpersonal skills.

Sales-driven, customer-oriented, and result-focused.

Basic knowledge of financial products or lending practices is an added advantage.

Computer literate with good data entry skills.

Able to work independently and as part of a team.

Willing to learn and adapt in a fast-paced environment.

BRANCH LOCATION :

FREEDOM CREDIT SDN BHD (BINTULU)