Sales Manager, PF

RHB Banking Group; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

RHB Banking Group seeks a Sales Manager for Personal Financing (Islamic) to guide a sales team, craft effective strategies and ensure attainment of targets in line with Shariah principles. The role requires coaching, market analysis, and collaboration with internal and external partners.

You will lead from the front on sales execution, stakeholder management, and ongoing product development while upholding compliance with relevant guidelines.

Qualifications

• Bachelor's degree in Business Administration, Finance, Marketing or related field.
• Minimum 5 years in sales with 2+ years in a supervisory role within financial services, personal financing preferred.
• Proven track record of meeting sales targets and leading teams.
• Solid knowledge of Islamic finance principles and Shariah-compliant products.

Responsibilities

• Develop and implement sales strategies to achieve Islamic personal financing targets.
• Lead, motivate, coach, and manage a sales team for optimum performance.
• Monitor market trends and identify new business within Islamic financing.
• Build relationships with internal and external stakeholders to drive growth.
• Ensure compliance with bank policies, Shariah guidelines and regulations.
• Provide regular coaching and performance reviews to team members.
• Prepare forecasts and performance reports for senior management.
• Contribute to product development and marketing initiatives for Islamic financing.
• Handle inquiries and resolve complaints promptly to maintain customer satisfaction.

Skills

Leadership

Communication

Negotiation

Analytical

Problem-solving

MS Office

Regulatory knowledge

Education

Bachelor's degree in Business Administration, Finance, Marketing

Tools

Microsoft Office

Job description

Job Summary

We are seeking a dynamic and results-oriented Sales Manager, PF (Personal Financing ) to lead and drive the sales performance of our Islamic personal financing products. This role involves managing a team, developing sales strategies, and ensuring the achievement of sales targets while adhering to Shariah principles and regulatory guidelines.

Job Responsibilities

• Develop and implement effective sales strategies and action plans to achieve and exceed personal financing (Islamic) sales targets.
• Lead, motivate, train, and manage a team of sales executives to ensure optimal performance and productivity.
• Monitor sales performance, analyze market trends, and identify new business opportunities within the Islamic personal financing segment.
• Build and maintain strong relationships with key stakeholders, including internal departments and external partners, to facilitate sales growth.
• Ensure all sales activities and processes comply with RHB Bank’s policies, Shariah requirements, and relevant regulatory frameworks.
• Conduct regular coaching and performance reviews for team members to foster continuous improvement and professional development.
• Prepare and present sales reports, forecasts, and performance analyses to senior management.
• Actively participate in product development and marketing initiatives related to Islamic personal financing.
• Handle customer inquiries, feedback, and complaints professionally and efficiently to ensure high levels of customer satisfaction.

Job Qualifications

• Bachelor’s degree in Business Administration, Finance, Marketing, or a related field.
• Minimum of 5 years of experience in sales, with at least 2 years in a supervisory or managerial role within the financial services industry, specifically in personal financing or a related product.
• Proven track record of achieving and exceeding sales targets.
• Strong understanding of Islamic finance principles and Shariah-compliant products, particularly personal financing.
• Excellent leadership, communication, interpersonal, and negotiation skills.
• Ability to motivate and manage a sales team effectively.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of relevant banking regulations and compliance requirements.