Sales Manager, Personal Financing (Miri, Sarawak)

RHB Banking Group; Miri; On-site; MYR 89,000 - 134,000; Full time

Job summary

RHB Banking Group in Miri, Sarawak is seeking a Sales Manager for Personal Financing to lead a team toward PF target achievement. You will mentor the Assistant Sales Manager and Sales Consultant while driving local business relationships.

Strong leadership, sales discipline, and knowledge of banking products are essential to deliver high performance and exemplary customer service in a competitive market.

Qualifications

• Minimum 5 years experience in sales and management.
• Excellent written and verbal communication skills.
• Basic understanding of sales operations and banking products.
• Experience in sales management and leading sales teams.
• Winning attitude, self-initiated and able to work independently.
• Strong track record of sales achievement.
• Strong interpersonal skills and service orientation.
• Ability to relate and connect to the local community.

Responsibilities

• Lead a team of Sales staff towards achievement of assigned Personal Financing (PF) targets.
• Provide leadership and management to Assistant Sales Manager and Sales Consultant.
• Develop, implement and manage a business plan to maximize sales and achieve KPIs.
• Establish and ensure sales targets are met by all staff.
• Personally solicit and drive sales to maximize team objectives.
• Motivate, guide and coach sales staff.
• Develop and plan marketing and sales campaigns.
• Leverage on community relationships to maximize sales.
• Develop and maintain a network of local business contacts.
• Cross selling of retail banking products such as ASB, PF, credit cards and more.
• Ensure compliance to bank policies and procedures; protect bank image.
• Recruitment, coaching, development and retention of staff; foster high performance culture.
• Anticipate customer needs to deliver quality service and loyalty.

Skills

Sales management

Leadership

Communication skills

Interpersonal skills

Community relations

Self-initiative

Independent work

Job description

Sales Manager, Personal Financing (Miri, Sarawak)

Lead a team of Sales staff towards achievement of assigned Personal Financing (PF) target.

Provide leadership and management to Assistant Sales Manager and Sales Consultant.

Key Responsibilities:

Develop, implement and manage business plan to maximize sales and achieve business KPIs

Establish and ensure sales targets are met by all staff

Personally solicit and drive sales to ensure team overall objectives/sales are maximized

Motivate, guide and coach sales staff

Develop and plan for marketing and sales campaigns

Leverage on community relationships to maximize sales

Develop and maintain a network of local business contacts

Cross selling of other retail banking products such as ASB, PF, Credit cards and etc.

Compliance

Ensure compliance to the policies and procedures set by the Bank

Protect the image and brand of the bank

People Management

Responsible for the recruitment, coaching, development, retention and termination of staff

Responsible for the motivation and development of a high performance and results driven work culture

Customer Service Management

Anticipates customers’ needs to deliver quality service and ensure customer satisfaction and loyalty

Requirements:

Minimum 5 years experience in sales and management.

Good written and verbal communication skills (local knowledge and dialect is a plus)

Basic understanding of sales operation & banking products

Experience in sales management and leading sales team

Winning attitude, success driven, self-initiated and able to work independently

Good track record of sales achievement

Strong interpersonal skills and service oriented

Ability to relate and connect to local community

Remarks:

Only qualified candidate will be shortlisted and contacted.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• How many years' experience do you have as a sales manager?
• How many years' experience do you have as a Personal Loans Consultant?

Banking & Credit More than 10,000 employees

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.