Sales Manager, Mortgage

Affin Bank Berhad; Seremban; On-site; MYR 89,000 - 134,000; Full time

Job summary

Affin Bank Berhad seeks a dynamic leader to manage the Senawang and Melaka mortgage mobile sales teams, driving mortgage sales, credit cards and CASA deposits. You will oversee operations, coach staff, and ensure adherence to audit standards while expanding market reach.

The role requires a Diploma and proven experience in managing a sales team, with strong communication, customer focus and a drive to meet challenging targets. Join Affin to shape the future of financial services in the region.

Qualifications

• Diploma in any relevant field.
• Experience managing a team of sales consultants.
• Passionate, good communication and highly driven to achieve sales targets.
• Solid product knowledge on mortgage and other core products including credit cards, CASA deposit and account opening.

Responsibilities

• Lead and manage mortgage mobile sales consultants (8–10 headcount).
• Grow mortgage sales, credit cards and CASA deposits in Senawang & Melaka markets.
• Ensure team delivers or exceeds targets for core products.
• Ensure compliance with bank audit standards and regulatory requirements.
• Achieve sales targets set by management.
• Assist in recruiting talents and retention of staff.
• Oversee daily operations of mortgage hubs in both markets.
• Provide guidance, coaching and frequent development for the sales team.
• Engage with developers, agencies and valuers to market products.

Skills

Leadership

Communication

Sales targets

Education

Diploma

Job description

Create your future with Affin! You too can make a difference. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

Job Purpose

The role is responsible to handle Senawang & Melaka Mortgage Mobile sale teams & servicing both markets in terms of mortgage loan acceptance & all other core products including credit card, CASA deposit, and account opening.

Job Responsibilities

• To manage a team of mortgage mobile sales consultants of between 8 to 10 headcount.
• To grow Senawang & Melaka mortgage sales number, credit cards & CASA deposit year by year.
• To ensure the mortgage mobile sales team deliver and/or exceed the allocated target set for all core products.
• To ensure the sales force comply to banks audit standard & compliance.
• To achieve sales target for all core products set by Management.
• To assist in recruiting of talents to fill sales consultant position and manage staff retention.
• To upkeep and ensure operations of both mortgage hubs' daily operations.
• To support, guide and coach the mortgage sales team on a frequent basis.
• To entertain, service & perform marketing at Senawang & Melaka market with all business partners including developers, agencies & valuers.

Job Requirements

• Minimum Diploma in any relevant fields.
• Experienced managing a team of sales consultants and familiar with the assigned market.
• Passionate, good communication and highly driven to achieve sales targets.
• Solid product knowledge on mortgage and other core products including credit card, CASA deposit, and account opening.

People are the heart of AFFIN BANK. We have a positive and supportive environment where we celebrate people’s personal growth and encourage them to be the best versions of themselves, both in the workplace and in their community. Join AFFIN as we evolve to become a financial institution of the future, embracing innovation and technology to deliver unrivaled customer service. We're looking for colleagues who share our values and are ready to live them every day. Explore the exciting opportunities and make a real impact on the future of finance. Come be a part of our journey today!

Always About You

At AFFIN, we strive to always connect and engage with our customers, to understand their changing needs and aspirations better. It represents our passion and commitment to the community we operate in, enabling us to quickly respond to changes and provide a personalised experience. At AFFIN, our people are aligned to our values of customer centricity, creativity and value creation. Our tagline “Always about you”, was crafted to drive loyalty and build our reputation as a creative and innovative financial organisation. Our people are at the heart of what we do and remain the focus of our customer centric culture. It’s about the initiatives we take in understanding and prioritising our stakeholders; our customers, employees and shareholders. As we venture through this metamorphosis journey, we are aware of their ever-changing needs and are embracing the new ways of this digital dimension. We put our hearts and minds into everything we do, to ensure that everyone we touch, receives unrivalled customer service.