Sales Manager

Amcor; Subang Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Amcor Malaysia is seeking a Key Account Manager to develop and maintain account strategy, manage portfolios across Malaysia, Philippines, Taiwan and ANZ markets, and drive sales and profitability of Amcor's packaging products.

You will identify customer needs, negotiate, and build collaborative relationships across the organization and with customers to achieve commercial success.

Qualifications

• Experience in a large scale B2B environment.
• Medical packaging industry experience in technical, sales and general management.
• Proven track record of successful sales growth and profitability.
• Experience with negotiations; strong influencing and persuasion skills.
• Technically adept.
• Knowledge of Amcor, products, industry and competitive market.

Responsibilities

• Develop and maintain account strategy and identify customer needs to differentiate Amcor's value.
• Manage account portfolio and drive cross-key account initiatives.
• Assess opportunities and trends, define aspirations with existing and new customers.
• Maintain customer relationships with regular engagement across the organization.
• Retain at-risk business and escalate if needed to Sales Director.
• Create a time plan for key customer engagements including visits and reviews.
• Forecast monthly demand with Operations and Supply Chain for accuracy.
• Develop value-based price offerings based on account strategy.
• Deliver sales and profit targets using Salesforce and funnel activities.
• Identify decision makers and craft a strategic relationship map.

Skills

B2B experience

Medical packaging

Sales growth

Negotiation skills

Technical aptitude

Product knowledge

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

This is a Key Account Manager role responsible for developing and maintaining account strategy, managing account portfolios, and driving sales and profitability across key customer accounts in Malaysia, Philippines, Taiwan and ANZ markets. You will identify customer needs, differentiate and sell Amcor's packaging products and services, manage demand, handle account pricing and negotiations, and build collaborative relationships across the organization and with customers.

Key responsibilities

• Develop and maintain account strategy; identify comprehensive understanding of customer needs both long term and short term, differentiate and sell the value of Amcor's products and services, and drive opportunities aligned with Amcor portfolio
• Manage account portfolio, drive synergies and cross-key account initiatives
• Assess account opportunities, account trends and define aspirations both with existing customers and new customers
• Proactively drive customer relationship to get exposure to customer strategy, opportunities and manage issues; maintain minimum of at least 4 contact points throughout the organization with regular engagement mechanisms
• Identify existing business at risk and implement measures to retain; escalate if support is needed to Sales Director
• Develop and execute a time plan for key customer engagements: regular customer visits, monthly reviews, Quarterly business and Quality reviews
• Request monthly demand from customers or conduct demand forecasting by historical data, working with Operations and Supply Chain to ensure account demand accuracy
• Develop a competitive value-based price offering for customer based on account strategy
• Deliver sales and profit targets by developing and maintaining an action plan for commercial success, using salesforce.com for all actions and sales funnel activities
• Identify key decision makers and influencers beyond purchasing and craft relationship map to ensure strategic and tactical alignment

About you

• Experience working in a large scale B2B environment
• Relevant medical packaging industry experience in technical, sales and general management
• Proven track record of successful sales growth and profitability
• Experience with negotiations; strong influencing and persuasion skills
• Technically adept
• Possess a detailed knowledge of Amcor, the products, the industry and competitive market