Sales Manager

Boustead Weld Quay Sdn Bhd (Royale Chulan Penang Hotel); Penang; On-site; MYR 100,000 - 167,000; Full time

Benefits offered by this job

Medical

Duty meals

Staff rate at sister properties

Training

Job summary

Royale Chulan Penang in George Town invites a results-driven Sales Manager to promote the hotel and chain regionally, securing business from top accounts and developing new opportunities.

You will analyze performance, build lasting relationships with corporate clients, travel agents and event planners, and lead regular client visits, site inspections, and contract negotiations. Collaborate with Front Office, F&B and events teams to deliver exceptional service.

Qualifications

• Diploma/Degree in Hospitality Management, Business Administration, Marketing, or related field.
• Several years of sales experience in hotel/hospitality industry.
• Experience building relationships with corporate clients, travel agents, and event planners.
• Strong verbal and written communication skills.

Responsibilities

• Promote the hotel and hotels in the chain in your area/region; develop business from top accounts and manage high-potential prospects.
• Analyze hotel performance and develop strategies to meet sales goals.
• Build relationships with guests/clients to increase repeat bookings and prospect new business through referrals and networking.
• Organize regular sales visits to foster good working relationships with clients.
• Prepare quotations and contracts for clients.
• Visit and contract with clients.
• Conduct site inspections and entertain clients during visits.
• Liaise with clients on accommodation and function matters.
• Familiarize employees with the hotel's computer system.
• Keep informed about daily operations of key departments (Front Office, F&B, Housekeeping, etc).
• Promote special deals and new promotional rates.

Skills

Relationship building

Negotiation

Communication skills

Education

Diploma/ Degree in Hospitality Management or related field

Job description

Nestled in the heart of historic George Town, Royale Chulan Penang offers a blend of charming history and modern luxury. Overlooking the Cruise Ship Harbour and Penang Bridge, the hotel is strategically located in the city's financial district with easy access to government offices, business, dining, retail, and entertainment outlets. The unique historical and architectural buildings in George Town, a UNESCO World Heritage site, create a captivating backdrop for guests.

Role Description;

Primarily promote the hotel and where possible, hotels belonging to the chain in your area/region. This position is accountable for producing individual/group business on an established base of the top producing key accounts and for managing high potential key prospects.

Key Dimensions;

Analyzing hotel performance and developing strategies to increase / established hotel sales goals.

Build relationships with guests / clients to increase repeat guest bookings and prospect new business through referrals, networking, and cold-calling.

Organizing regular sales visit to foster good working relationships with all clients.

Preparation of quotations and contracts to clients.

Visiting and contracting with clients.

Conducting site inspection and entertaining clients during their visit to the hotel.

Liaising with clients on accommodation and function matters.

Employees to be familiar with the operation and application of the hotel’s computer system.

Employees to be kept well informed about the daily operations of key departments such as the Front Office, Food and Beverage Department, Housekeeping and etc.

To promote special deals and new promotional rates to clients.

Qualifications

Diploma /Degree Preferably in Hospitality Management, Business Administration, Marketing, or a related field.

Several years of experience in sales or a related role within the hotel or hospitality industry.

Expertise in building and maintaining relationships with corporate clients, travel agents, and event planners.

Strong verbal and written communication skills to effectively engage with clients and internal teams

Unlock job insights

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales manager?
• Do you have experience in a sales role?
• Do you have customer service experience?

Perks and benefits Medical Duty Meals, Staff Rate at Sister Properties, Train

Nestled in the heart of historic George Town, Royale Chulan Penang offers you the best of both worlds - the charming history of days gone by alongside modern luxury and friendly service. Overlooking the Marina bay, The Royale Bintang Penang creates history for being one of its kind on the island.

At the hotel's doorstep lies the historic city of George Town, which was inducted into the UNESCO World Heritage List of Cities and Sites in 2008.

The hotel is also strategically located in the city's financial district with government offices as well as business, dining, retail and entertainment outlets just a short driving distance away.

Explore at your leisure. The unique historical and architectural buildings steeped in British Colonial style blends together with the modern and multi ethnic heritage of the people who call Penang "home".

Visit us at www.royalechulan-penang.com

Nestled in the heart of historic George Town, Royale Chulan Penang offers you the best of both worlds - the charming history of days gone by alongside modern luxury and friendly service. Overlooking the Marina bay, The Royale Bintang Penang creates history for being one of its kind on the island.

At the hotel's doorstep lies the historic city of George Town, which was inducted into the UNESCO World Heritage List of Cities and Sites in 2008.

The hotel is also strategically located in the city's financial district with government offices as well as business, dining, retail and entertainment outlets just a short driving distance away.

Explore at your leisure. The unique historical and architectural buildings steeped in British Colonial style blends together with the modern and multi ethnic heritage of the people who call Penang "home".

Visit us at www.royalechulan-penang.com