Sales & International Trade Officer

Ulida Logistic Equipment System Sdn. Bhd.; Iskandar Puteri; On-site; MYR 60,000 - 100,000; Full time

Job summary

Ulida Logistic Equipment System Sdn. Bhd. is seeking a dynamic sales professional to identify and expand customers in Malaysia and the broader SEA region.

You will conduct meetings, demonstrations and presentations to showcase products, negotiate deals and sustain long-term relationships with clients. The role requires strong communication, multi-language ability including Mandarin, and experience in international trade or logistics.

Qualifications

• Diploma in Marketing, Business, International Trade or related fields.
• Minimum 2 years of experience in sales, customer service, or international trade; logistics/equipment experience preferred.
• Strong communication and interpersonal skills with ability to build client relationships.
• Excellent problem-solving and decision-making skills with creative and critical thinking.
• Strong organizational and time management skills, able to manage multiple priorities.
• Knowledge of international trade processes, Incoterms, payment methods (LC, TT) and documentation.
• Multilingual communication skills; liaising with Mandarin-speaking clients and partners.
• Self-motivated, results-oriented, and passionate about delivering high-quality customer service.
• Cross-cultural communication skills and adaptability in international business settings.

Responsibilities

• Identify, develop and expand potential customers in Malaysia and SEA region.
• Arrange and conduct face-to-face or virtual meetings, product demos and presentations.
• Negotiate and close sales deals to meet or exceed targets.
• Provide excellent customer service to maintain long-term relationships.
• Stay updated on industry trends, competition, and product developments.
• Maintain accurate records of customer interactions, leads and sales activities.
• Develop and maintain overseas customer relationships and international channels.
• Handle import/export matters: quotations, contracts, orders, payments and shipping coordination.
• Ensure compliance with international trade regulations, Incoterms and docs.
• Participate in international exhibitions, events and online promotion to boost brand visibility.

Job description

Identify and develop and expand potential customers in the local Malaysia market and Southeast Asia (SEA) region, while support selected international markets.

Actively explore new business opportunities in Malaysia and key SEA countries (e.g. Singapore, Thailand, Indonesia, Vietnam, Philippines.)

Arrange and conduct face-to-face or virtual meetings, product demonstrations and and business presentations to showcase products and services.

Negotiate and close sales deals to achieve or exceed individual and team sales targets.

Provide excellent customer service to ensure long-term client satisfaction and business relationships.

Stay up to date with industry trends, competitor activities, and new product developments.

Maintain accurate records of customer interactions, leads, and sales activities.

Develop and maintain overseas customer relationships, expanding international market channels.

Handle import and export-related matters, including quotations, contracts, orders, and payment follow-up, and shipment coordination.

Ensure compliance with international trade regulations, Incoterms, and documentation requirements.

Participate in international exhibitions, business activities, and online promotion to enhance brand visibility.

Job Requirements

Diploma in Marketing, Business, International Trade or related fields.

Minimum 2 years of experience in sales, customer service, or international trade; experience in logistics or equipment industry preferred.

Strong communication and interpersonal skills, with proven ability to build and maintain client relationships.

Excellent problem-solving and decision-making skills, with creative and critical thinking.

Strong organizational and time management skills, able to manage multiple priorities effectively.

Knowledge of international trade processes, Incoterms, payment methods (LC, TT), and documentation.

Strong communication skills in Multi Languages as this roles will required to liaise with Mandarin-speaking clients and partners.

Self-motivated, results-oriented, and passionate about delivering high-quality customer service.

Cross-cultural communication skills and adaptability in international business settings.