Sales Force Excellence Specialist

Monroe Consulting Group; Malaysia; On-site; MYR 90,000 - 140,000; Full time

Job summary

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Information Technology industry to hire a Sales Force Planning Specialist. Based in Malaysia, you will drive sales force performance by turning data into practical strategies across multiple channels.

You will design innovative ways of working, lead performance reviews, and collaborate with regional leaders to push sustainable revenue growth through analytics-driven initiatives.

Qualifications

• Bachelor's degree in business, economics, analytics, or related field.
• 3–6+ years of sales operations, commercial analytics, or sales excellence.
• Experience with gamification is a plus.

Responsibilities

• Drive sales force performance across multiple products and regions.
• Translate data into actionable field strategies and KPI insights.
• Design innovative ways of working (WoW) for day-to-day operations.
• Collaborate with regional leaders and cross-functional teams.
• Lead performance reviews with insight-driven storytelling.
• Introduce fresh ideas to improve sales effectiveness and gamification.

Skills

Analytical thinking

Data-driven

Stakeholder management

Communication

Education

Bachelor's degree in Business, Economics, Analytics

Job description

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Information Technology industry to hire a Sales Force Planning Specialist. This opportunity is based in Malaysia.

Position Overview

This role will drive sales force performance by leveraging data, insights and innovative frameworks to enhance commercial effectiveness across multiple channels. This role plays a key role in shaping sales behaviours, improving operational excellence, and supporting sustainable revenue growth through strategic performance initiatives.

Key Responsibilities

• You are responsible to drive performance across a large, diverse sales force driving multiple products. Ensure consistency in performance standards while adapting to local realities.
• You must be able to translate data into actionable strategies that influence real field behaviour (i.e. KPI, Commission). Develop deep visibility into performance drivers across individuals, regions, and channels and turn insights into clear executable actions for the field.
• You are to design and implement innovative sales ways of working (WoW) for the sales force on how they operate day-to-day. Ensuring routines, tools and reporting frameworks are actively practised.
• You will be required to build partnership with regional leaders, sales managers, and cross-functional teams to drive performance initiatives.
• You are to lead performance reviews and drive accountability across teams with clear, insight-driven storytelling.
• You are to continuously be innovative looking at ways to introduce fresh ideas to improve sales effectiveness such as gamification.

Key Requirements

Qualifications & Experience

• Bachelor's degree in Business, Economics, Analytics, or a related field.
• 3-6+ years of experience in sales operations, commercial analytic, or sales excellence.
• Gamification knowledge is an added advantage.
• Experience in designing or improving sales processes and performance frameworks.
• Proven ability to manage complexity across large and diverse teams or markets.

Technical / Functional Expertise

• Strong analytical thinking with the ability to translate data into action.
• Experience in sales operations, commercial analytics, and sales excellence.
• Ability to develop performance insights across individuals, regions, and channels.
• Experience in designing and implementing sales performance frameworks and ways of working (WoW).
• Ability to drive performance reviews and accountability through data-driven insights.
• Experience in developing strategies to improve sales effectiveness and commercial performance.

Soft Skills & Leadership Competencies

• Proven track record of high levels of creativity in problem-solving and approach design.
• Highly outgoing and confident communicator, comfortable engaging with all levels of the organisation.
• Strong stakeholder management and relationship-building skills.
• Ability to collaborate effectively with regional leaders, sales managers, and cross-functional teams.
• Strong presentation, storytelling, and influencing skills.
• Energetic, proactive, and able to thrive in fast-paced environments.
• Strong accountability and ability to drive results across diverse teams.
• Ability to work independently while contributing effectively within a team environment.