Sales Executive (Technical Sales)

IKA Works (Asia) Sdn Bhd; Rawang; On-site; MYR 60,000 - 90,000; Full time

Job summary

IKA Works (Asia) Sdn Bhd – Rawang, Selangor is seeking a biologically oriented professional to lead installation, demonstrations, and training of bioreactor systems. The role focuses on understanding customer needs and delivering effective technical support to ensure optimal bioprocess performance.

The candidate should have a bachelor's degree in biotechnology or related field with hands-on bioreactor experience and be willing to travel domestically and internationally.

Qualifications

• Bachelor's Degree in Biotechnology, Bioprocess Engineering, Chemical Engineering, Life Sciences or related field.
• 2–3 years of hands-on experience with bioreactors/fermenters (lab, pilot, or production).
• Own transport and willingness to travel domestically and overseas.
• Experience in installation, training or technical support for bioreactors is advantageous.
• Experience in technical sales, application support, or business development within biotech/pharma/life sciences.
• Strong communication, negotiation and presentation skills.

Responsibilities

• Conduct product installation, demonstrations, and training sessions for bioreactors.
• Understand customer needs and build lasting relationships.
• Provide technical consultation and recommend suitable bioreactor configurations.
• Troubleshoot and optimize bioreactor performance for various applications.
• Support sales of IKA's bioprocessing equipment to end customers and distributors in APAC (excluding China & Hong Kong).
• Maintain and expand customer accounts and develop new sales networks in the region.

Skills

Bioreactors experience

Customer relations

Education

Biotech/Engineering degree

Job description

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IKA Works (Asia) Sdn Bhd – Rawang, Selangor

Bachelor's Degree in in Biotechnology, Bioprocess Engineering, Chemical Engineering, Life Sciences or related field

Preferred 2-3 years of hands-on experience with bioreactors/ fermenters (laboratory, pilot, or production scale)

Possess own transport and flexible for frequent business travel (domestic & overseas)

Advantageous if candidate has experience in installation, training, or technical support for bioreactors

Experience in technical sales, application support, or business development within the biotechnology, pharmaceutical, or life science sector

Strong communication, negotiation and presentation skills

Responsibilities:

Conduct product installation, demonstrations, and training sessions to showcase bioreactor capabilities.

Listen to and understand customer needs to build and maintain strong relationships.

Provide technical consultation and recommend suitable bioreactor configurations based on customer applications.

Assist customers in troubleshooting and optimizing bioreactor performance for various applications (e.g., cell culture, microbial fermentation, photobioreactors).

Support sales IKA's bioprocessing equipment directly to end customers and distributors in the assigned region (APAC, excluding China and Hong Kong).

Maintain and expand customer accounts while meeting assigned sales targets.

Develop and establish new sales networks within the assigned region.

Constantly improve technical product and application knowledge.