Sales Executive (Japanese speaker)

JAC Recruitment; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

JAC Recruitment in Malaysia is seeking an aspiring Customer Relationship & Sales Coordinator to manage daily client and supplier communications, coordinate with internal teams, and handle RFQs and quotations. The role requires strong interpersonal and language skills, willingness to visit customers, and coordination across departments.

The ideal candidate is a fresh graduate with good communication abilities and fluency in English, Mandarin, and Japanese for business interactions, plus a valid

Qualifications

• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Experience in sales.
• Ability to work effectively with customers, suppliers, and internal stakeholders.
• Proficiency in English, Mandarin, and Japanese for business communication.
• Possess a valid driving license and own transportation for customer visits.

Responsibilities

• Maintain daily communication with customers and suppliers for smooth coordination and timely information sharing.
• Build and maintain strong relationships with existing customers while identifying opportunities to expand business.
• Conduct regular customer visits to understand production plans, demand forecasts, and operational requirements.
• Work with customers, suppliers, and internal stakeholders to ensure timely fulfilment of customer requirements.
• Coordinate with suppliers on pricing, lead times, and delivery schedules; manage RFQs and quotations.
• Identify, monitor, and escalate critical issues to management; resolve delivery delays and supply shortages.
• Prepare and present weekly sales reports; maintain accurate customer and sales information in the data system; support daily order processing and delivery.
• Monitor payment status and liaise on schedules; escalate delayed payments when necessary.

Skills

Fresh graduate

Communication skills

Sales experience

Interpersonal skills

English proficiency

Mandarin proficiency

Japanese proficiency

Driving license

Job description

Responsibilities Customer Relationship Management

• Maintain daily communication with customers and suppliers to ensure smooth coordination and timely information sharing.
• Build and maintain strong relationships with existing customers while identifying opportunities to expand business.
• Conduct regular customer visits to understand production plans, demand forecasts, and operational requirements.

Sales & Supply Chain Coordination

• Work closely with customers, suppliers, and internal stakeholders to ensure timely fulfillment of customer requirements.
• Coordinate with suppliers regarding product availability, lead times, delivery schedules, and supply-related issues.
• Monitor customer production schedules and proactively support their procurement needs.

RFQ & Quotation Management

• Receive and manage customer Requests for Quotation (RFQs).
• Liaise with suppliers to obtain pricing, lead times, and technical information.
• Prepare and submit quotations to customers and follow up on commercial discussions.
• Negotiate and coordinate pricing to ensure competitiveness while maintaining profitability.

Issue Resolution & Escalation

• Identify, monitor, and **escalate** critical issues to management and relevant stakeholders for timely resolution.
• Coordinate with customers, suppliers, Customer Service, and internal departments to resolve operational challenges effectively.
• Follow up on delivery delays, supply shortages, and commercial issues.

Reporting & Administration

• Prepare and present weekly sales reports during sales meetings.
• Maintain accurate customer and sales information within the Data Management System.
• Ensure monthly updates are completed accurately and on time.
• Coordinate daily operational matters with the Customer Service team to ensure smooth order processing and delivery.

Collection & Payment Follow-Up

• Monitor customers' payment status and outstanding balances.
• Liaise with customers regarding payment schedules and settlement status.
• Work closely with the Finance team and **escalate** any delayed payments when necessary.

Requirements

• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Experience in sales
• Ability to work effectively with customers, suppliers, and internal stakeholders.
• Proficiency in English, Mandarin, and Japanese for business communication.
• Possess a valid driving license and own transportation for customer visits.

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