Sales Executive

Esco; Shah Alam; On-site; MYR 70,000 - 110,000; Full time

Job summary

Esco Lifesciences Group in Malaysia is seeking a Sales Executive to build and maintain a strong customer network across laboratories, healthcare, and biopharma sectors. You will drive opportunities, provide product and after-sales support, and manage end-to-end sales cycles from inquiry to payment.

Fluency in English is advantageous, and the role offers growth with a global life sciences leader. You will collaborate with the Sales Manager to expand market share, hit targets, and ensure timely

Qualifications

• Bachelor degree in life sciences, biological, medical, pharmaceutical or related field.
• At least 1 year sales experience in cleanroom, medical or biological related laboratory product.
• Proven relationship with key business customers.
• Highly motivated sales professional with entrepreneurial mindset and excellent interpersonal skills.
• Able to work independently and be target-driven.
• Fluency in spoken and written English will be an advantage.

Responsibilities

• Build, develop, and maintain a strong network of customers, consultants, contractors, and channel partners within the assigned territory.
• Identify new business opportunities and actively develop project pipelines in laboratory, healthcare, pharmaceutical, biotechnology, university, research institute, and industrial sectors.
• Strengthen customer relationships by providing professional product, commercial, and after-sales support.
• Work closely with the Sales Manager to expand market share, achieve sales targets, and support timely collection of outstanding receivables.
• Manage the complete sales cycle from customer inquiry through quotation, negotiation, order confirmation, delivery, installation coordination, and payment collection.
• Prepare accurate quotations, proposals, tender submissions, and sales documentation.
• Follow up on quotations and sales opportunities to maximize conversion rates.
• Maintain accurate sales forecasts, opportunity pipelines, and CRM records while providing regular sales status updates.
• Visit laboratories, hospitals, medical centers, pharmaceutical companies, universities, research institutions, and industrial facilities to promote ESCO products and solutions.
• Conduct product presentations, technical demonstrations, seminars, workshops, and safety awareness programs.
• Provide product training, application support, and technical guidance to customers, distributors, and channel partners.
• Coordinate project execution from order confirmation through delivery, installation, commissioning, customer acceptance, and project completion.
• Maintain project schedules, documentation, logistics coordination, equipment delivery, installation planning, and customer handover.
• Monitor project milestones, identify potential risks, and ensure projects are completed on time.

Skills

Sales

Customer relationship

Negotiation

Communication

Independent work

Education

Bachelor's degree in life sciences/related field

Job description

Esco Lifesciences Group is improving lives through science! Headquartered in Singapore, expanded globally with factories and offices in 43 locations around the world, Esco is building a synergistic ecosystem of life science tools, diagnostics, therapies, and technologies to improve human lives.

With nearly 50 years of history and a strong foundation in Singapore, Esco is a dynamic, fast-growing, mid-sized multinational organization that bridges East and West. We offer a diverse, inclusive, and globally connected environment where you’ll collaborate with top experts and visionary clients worldwide. As we accelerate our global expansion, you’ll have the unique opportunity to grow your career in tandem with the company, driving innovation and shaping a healthier, more equitable, and resilient future.

Job title: Sales Executive

Location: Malaysia

Responsibilities

• Build, develop, and maintain a strong network of customers, consultants, contractors, and channel partners within the assigned territory.
• Identify new business opportunities and actively develop project pipelines in laboratory, healthcare, pharmaceutical, biotechnology, university, research institute, and industrial sectors.
• Strengthen customer relationships by providing professional product, commercial, and after-sales support.
• Work closely with the Sales Manager to expand market share, achieve sales targets, and support timely collection of outstanding receivables.
• Manage the complete sales cycle from customer inquiry through quotation, negotiation, order confirmation, delivery, installation coordination, and payment collection.
• Prepare accurate quotations, proposals, tender submissions, and sales documentation.
• Follow up on quotations and sales opportunities to maximize conversion rates.
• Maintain accurate sales forecasts, opportunity pipelines, and CRM records while providing regular sales status updates.
• Visit laboratories, hospitals, medical centers, pharmaceutical companies, universities, research institutions, and industrial facilities to promote ESCO products and solutions.
• Conduct product presentations, technical demonstrations, seminars, workshops, and safety awareness programs.
• Provide product training, application support, and technical guidance to customers, distributors, and channel partners.
• Coordinate project execution from order confirmation through delivery, installation, commissioning, customer acceptance, and project completion.
• Manage project schedules, documentation, logistics coordination, equipment delivery, installation planning, and customer handover.
• Monitor project milestones, identify potential risks, resolve issues promptly, and ensure projects are completed according to agreed timelines.
• Work closely with internal departments including Sales, Customer Service, Logistics, Technical Service, Engineering, and external stakeholders to ensure smooth project implementation.
• Collaborate with internal teams and business partners to organize exhibitions, seminars, product demonstrations, customer events, and marketing campaigns.
• Monitor market trends, customer requirements, competitor activities, pricing, and product performance.
• Provide regular reports and market intelligence to support business planning and product strategy.
• Maintain accurate customer records, project documentation, and sales reports.
• Prepare weekly activity reports, project progress updates, and sales forecasts for management review.
• Perform other duties and responsibilities as assigned by the Manager.

Qualifications

• Bachelor degree in life sciences, biological, medical, pharmaceutical or related field.
• At least 1 year sales experience in cleanroom, medical or biological related laboratory product
• Proven relationship with the key business customers.
• Highly motivated sales professional with an entrepreneurial mindset and excellent interpersonal skills.
• Able to work independently and target driven.
• Fluency in spoken and written English will be an advantage.