Job Responsibilities
- Handle customer enquiries and understand clients’ renovation requirements, budget and expectations.
- Follow up with potential customers from initial enquiry until project confirmation.
- Present and explain the company’s renovation and custom cabinetry solutionsto customers.
- Prepare and explain quotations, packages and product/material options.
- Conduct site visits and basic site measurements when required.
- Maintain consistent follow-up with customers and build strong client relationships.
- Work closely with the Interior Designer team to translate customer requirements into suitable design solutions.
- Coordinate with internal Design, Project and Site teams after sales confirmation.
- Manage multiple customer enquiries and projects simultaneously with proper follow-up and task prioritization.
- Maintain accurate records of leads, quotations, follow-up status and confirmed sales.
- Achieve individual sales targets and contribute to overall team performance.
Requirements
- Sales experience is required.
- Candidates with experience in custom cabinetry, kitchen cabinets, wardrobes, interior renovation, furniture, building materials or related industries will have an advantage.
- Strong communication, presentation and negotiation skills.
- Sales-driven with good follow-up and closing ability.
- Able to understand customer needs and recommend suitable solutions based on their requirements and budget.
- Organized and able to manage multiple customers and follow-ups at the same time.
- Responsible, proactive and comfortable working towards sales targets.
- Basic understanding of renovation or site processes is an advantage.
- Candidates with strong sales experience but without an Interior Design background are welcome to apply.
What We Are Looking For
We are looking for a sales-oriented person, not necessarily an Interior Designer.
The ideal candidate has strong sales experience or experience in the cabinetry / renovation industry, knows how to communicate with customers, follow up consistently and convert enquiries into confirmed projects.
Our internal Interior Designer and Site Supervisor teamswill support the design development and site execution, allowing the Sales team to focus primarily on customers, sales and closing deals.