Sales Engineer - Standard Industrial

Mettler Toledo AG; Penang; On-site; MYR 60,000 - 100,000; Full time

Job summary

Mettler Toledo AG in Malaysia (Penang) is seeking a capable professional to drive sales and marketing initiatives, manage customer relationships, and present MT product solutions. You will engage with MT’s product lines, qualify leads, and coordinate with cross-functional teams to meet customer needs.

In this role you will expand our market presence in MNC and SME sectors, follow up on enquiries, provide technical consultation, and support campaigns while maintaining CRM records and preparing

Responsibilities

• Managing existing accounts and consistently updating sales pipelines
• Qualifying database and updating CRM
• Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
• Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
• Support Business Area Manager in execution of marketing campaigns, leads generation and management
• Provide and present product & technical information to potential and existing customers
• Responsible for actively driving and managing project pipelines
• Provide technology evaluation stage of the sales process, working with the technical support team
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership
• Interact with customers’ engineering teams to illustrate MT valued propositions
• Responsible for representing the products to customers and at field events
• Develop customer's staff by providing technical information and training
• Conduct negotiation to secure a win-win agreement with customers
• Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications
• Prepare cost estimates by studying blueprints, plans, and related customer documents
• Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
• Maintaining records of customer communication and sales activity in our CRM system

Job description

• Increase qualified customer database for targeted segments
• Follow up on sales leads, fast response towards fulfilling customers’ enquiries
• Provide sound consultation on MT’s product solution and application
• Secure new customers in MNC/SME industries by identifying their needs and engineering adaptations of products, equipment and services
• Expand market awareness of MT’s products & services and manage projects and relationships with customers

Sales and Marketing

• Managing existing accounts and consistently updating sales pipelines
• Qualifying database and updating CRM
• Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
• Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
• Support Business Area Manager in execution of marketing campaigns, leads generation and management
• Provide and present product & technical information to potential and existing customers

Technical Advisory and Product Advocate

• Responsible for actively driving and managing project pipelines
• Provide technology evaluation stage of the sales process, working in conjunction with the technical support team. Becoming a competent key technical advisor and product advocate for MT products
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
• Interact with customers’ engineering teams to illustrate MT valued propositions
• Responsible for representing the products to customers and at field events such as conferences, seminars, etc
• Develop customer's staff by providing technical information and training
• Conduct negotiation to secure a win-win agreement with customers

Service Standards and Customer Relationship Management

• Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
• Prepare cost estimates by studying blueprints, plans, and related customer documents
• Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
• Maintaining records of customer communication and sales activity in our CRM system