Sales Engineer - Product Inspection

Mettler Toledo AG; Johor Bahru; On-site; MYR 60,000 - 90,000; Full time

Job summary

Mettler Toledo AG in Malaysia seeks a proactive Sales and Marketing professional to manage key accounts and grow new business in Johor Bahru. You will maintain CRM-driven pipelines, deliver technical product briefings, and coordinate marketing campaigns to convert leads into customers.

The role requires strong communication with engineering teams, ability to present MT solutions, and commitment to achieving sales targets within a dynamic environment. On-site at MT facilities with regional travel.

Responsibilities

• Manage existing accounts and update sales pipelines
• Qualify database and update CRM
• Identify potential customers and plan sales calls
• Understand customer requirements and establish rapport
• Support marketing campaigns and lead management
• Provide product and technical information to customers
• Act as technical advisor and product advocate
• Drive and manage project pipelines
• Contribute to technology evaluation in collaboration with technical support
• Be a competent technical advisor and product advocate for MT products
• Communicate regulatory compliance requirements effectively
• Interact with customers’ engineering teams to illustrate MT value
• Represent MT products at events such as conferences and seminars
• Develop customer staff by providing technical information and training
• Negotiate win-win agreements with customers
• Maintain service standards and customer relationships
• Analyze cost-benefit ratios and propose equipment/process improvements
• Prepare cost estimates from blueprints and documents
• Demonstrate cost reductions and operational improvements to gain acceptance
• Maintain records of customer communications and sales activity in CRM

Job description

Responsibilities

• Sales and MarketingManaging existing accounts and consistently updating sales pipelines
• Qualifying database and updating CRM
• Establishing new accounts by identifying potential customers; planning and organizing sales call schedules
• Identifying current and potential customer requirements by establishing personal rapport and understanding key requirements
• Support Business Area Manager in execution of marketing campaigns, leads generation and management
• Provide and present product & technical information to potential and existing customers
• Technical Advisory and Product Advocate
• Responsible for actively driving and managing project pipelines
• Provide technology evaluation stage of the sales process, working in conjunction with the technical support team
• Becoming a competent key technical advisor and product advocate for MT products
• Communicate regulatory compliance requirement and applications effectively, demonstrating MT’s market leadership and expertise in the relevant fields
• Interact with customers’ engineering teams to illustrate MT valued propositions
• Responsible for representing the products to customers and at field events such as conferences, seminars, etc
• Develop customer\'s staff by providing technical information and training
• Conduct Negotiation to secure a win-win agreement with customers
• Service Standards and Customer Relationship Management
• Determine improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of equipment or services
• Prepare cost estimates by studying blueprints, plans, and related customer documents
• Gain customer acceptance by explaining or demonstrating cost reductions and operational improvements
• Maintaining records of customer communication and sales activity in our CRM system