Sales Engineer- Industrial Automation

Two95 International Inc.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Two95 International Inc. in Kuala Lumpur seeks an experienced sales professional to cover assigned accounts in the Industrial Automation sector.

You will identify customer needs, develop opportunities for orders, and drive sales growth. Collaborate with product and marketing teams, maintain CRM records, update forecasts, and ensure timely resolution of account issues while delivering strong customer service and technical understanding of our products.

Qualifications

• Diploma in Electrical/Control/Instrument Engineering or related field.
• At least 3 years of sales experience in Industrial Automation.
• Experience in food & beverage industry is a plus.
• Excellent interpersonal and communication skills.
• Fluent in English (verbal and written).

Responsibilities

• Showcase understanding of accounts to identify customer needs and develop opportunities for orders.
• Develop and execute sales activities (products/solutions) to achieve growth objectives.
• Provide updates on sales funnel, forecasts and account status.
• Collaborate with Market Product Management on competition and market needs.
• Support development and implementation of marketing plans as needed.
• Resolve account issues in a timely manner and escalate when required.
• Use CRM system to maintain account details for funnel management.
• Maintain sound technical knowledge of products relevant to assigned industry.
• Coordinate with Corporate Industry Management to align strategy for accounts.

Skills

Interpersonal skills

Communication skills

Customer-centric

Fluent English

Sales experience

Industry knowledge

Education

Diploma in Electrical/Control/Instrument Engineering

Tools

CRM software

Job description

Responsibilities

• Showcase in-depth coverage and understanding of assigned accounts directly and/or with channels to identify customer needs and develop opportunities for orders.
• Develop and execute effective sales activities (products/ solutions, opportunities follow up) for the industry to achieve sales growth objectives assigned.
• Provide updates on sales funnel, forecasts and account status/ activity as required.
• Collaborate with Market Product Management teams regarding competition, product, and/or market needs to increase win probability and market share.
• Support in the development and implementation of marketing plans and activities as needed.
• Ensure all assigned accounts issues are resolved in a timely and escape as needed.
• Comply with company policy on sales processes and use of sales tools.
• Proactive usage of Customer Relationship Management (CRM) system to maintain account details for funnel management and effective collaboration.
• Maintain sound technical/application knowledge of all products relevant to industry assigned to develop trust and confidence of customer base.
• Collaborate with Corporate Industry Management team to align strategy and initiatives for assigned industry and accounts.

Requirements

• Minimum a diploma in Electrical/ Control/ Instrument Engineering or any related field.
• At least 3 years of relevant experience within a sales environment in Industrial Automation.
• Previous experience in the food and beverage industry will be an added advantage.
• Possess excellent interpersonal and communication skills.
• Fluent in English, both verbal and written for ease of communication between teams.
• Customer-centric and results oriented.
• Disciplined, hardworking and able to perform under pressure.