SALES ENGINEER

Mec-Mart Toolings Sdn Bhd; Seberang Perai; Hybrid; MYR 56,000 - 89,000; Full time

Benefits offered by this job

Product training with overseas primary

EPF/SOCSO and medical benefits

Competitive base salary + commission

Traveling allowance

Job summary

MEC-MART TOOLINGS SDN BHD is seeking a Sales Engineer based in Penang with 2–3 years in technical sales. You will demonstrate products, advise customers on tooling solutions, and prepare quotations. Travel within Malaysia and some office-based work are expected.

The role requires strong communication, CRM usage, and collaboration with internal teams to meet delivery timelines and sales targets. Competitive base salary with commission and travel allowances offered.

Qualifications

• 2–3 years in technical sales
• Diploma or degree in engineering or related technical field
• Strong ability to understand customer applications and recommend tooling solutions

Responsibilities

• Conduct product demonstrations and provide basic technical guidance to customers
• Coordinate with internal teams to ensure timely delivery
• Maintain accurate records of opportunities and customer interactions in CRM or sales tracking tools
• Respond to customer inquiries and troubleshoot common product issues
• Support after-sales service activities
• Participate in sales meetings, forecasts, and reporting activities
• Build strong customer relationships and stay updated on product developments and market trends
• Contribute to achieving sales targets

Skills

Sales engineering

Technical support

CRM familiarity

MS Office

Communication skills

Time management

Education

Engineering diploma

Engineering degree

Tools

CRM software

Sales tracking tools

Job description

This is a full-time Sales Engineer role based in Bukit Mertajam, Penang. The Sales Engineer will engage with existing and prospective customers to understand their technical needs, propose appropriate tooling solutions, prepare quotations, and follow up to close sales.

Key responsibilities

Conduct product demonstrations and provide basic technical guidance to customers

Coordinate with internal teams to ensure timely delivery

Maintain accurate records of opportunities and customer interactions in CRM or sales tracking tools

Respond to customer inquiries and troubleshoot common product issues

Support after-sales service activities

Participate in sales meetings, forecasts, and reporting activities

Build strong customer relationships and stay updated on product developments and market trends

Contribute to achieving sales targets

About you

Strong Sales Engineering and Technical Support skills to understand customer applications and recommend suitable tooling solutions

Proficiency in Sales and Customer Service to manage the sales cycle, retain customers, and handle inquiries and complaints professionally

Effective Communication skills, including clear verbal and written communication, presentation abilities, and active listening

Basic understanding of mechanical or manufacturing processes; diploma or degree in engineering or a related technical field is an advantage

Ability to work in a hybrid setup from Office, manage time effectively, and travel to customer sites when required

Comfort with using CRM or sales tracking systems, Microsoft Office, and online meeting tools

Self-motivated, goal-oriented, and capable of working both independently and as part of a team

2 to 3 years in technical sales, preferably in cutting tools, workholding, machine tools or Industrial automation

Own transport, valid driving license and willing to travel within Malaysia

Competitive basic salary plus sales commission and traveling allowance

Product training with overseas principal

EPF, SOCSO and basic medical benefit

About us

MEC-MART TOOLINGS SDN BHD is a tooling solutions provider, serving industrial and manufacturing customers with precision tools and related services. The company focuses on delivering reliable, high-quality products that support efficient production and engineering performance. MEC-MART TOOLINGS values professionalism, responsiveness, and long-term customer partnerships, offering a structured environment for growth in technical sales.