Sales Development Representative (SMB & Commercial Segment)

Glints; Kuala Lumpur; Hybrid; MYR 45,000 - 78,000; Full time

Job summary

Glints in Kuala Lumpur is seeking a Sales Development Representative to drive conversions for SMB and Commercial segments. You will build and manage customer relationships in Indonesia and support both inbound and outbound sales teams, contributing to international market expansion.

The role requires strong English communication, a proactive attitude, and CRM experience. This is a hybrid position based in Kuala Lumpur, Malaysia, collaborating with cross-regional teams.

Qualifications

• Fresh graduates are welcome to apply.
• English communication skills are preferred.
• Hungry, driven and coachable attitude.
• Strong written and verbal communication skills.
• CRM experience with HubSpot is preferred.
• Ability to work in a fast-paced, team-oriented environment.
• Proficient in PowerPoint and Excel.

Responsibilities

• Handle the sales conversion process for SMB.
• Develop and manage relationships within the Commercial segment with customers in Indonesia.
• Forecast sales activity and revenue achievement, while ensuring customer satisfaction.
• Research and build over 40 cold accounts daily.
• Support inbound and outbound sales teams in closing enterprise clients.
• Contribute to international market expansion efforts.
• Collaborate with sales, customer support, partnership, and training teams across regions including HK, SG, MY, Indonesia, and Brazil.
• Stay updated on the SaaS landscape and communicate the platform's value.

Skills

Communication skills

English

Teamwork

Coachability

Adaptability

Tools

HubSpot CRM

PowerPoint

Excel

Job description

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About the job Sales Development Representative (SMB & Commercial Segment)

We seeka Sales Development Representative, to drive sales conversions for our client'sSmall & Medium Business (SMB) and Commercial segments. Your primary focus will be building and managing customer relationships in Indonesia, contributing to international market expansion efforts, and supporting both inbound and outbound sales teams. This is a hybrid position based in Kuala Lumpur, Malaysia.

Key Responsibilities:

• Handle the sales conversion process for Small & Medium Businesses (SMB).
• Develop and manage relationships within our Commercial segment with customers in Indonesia.
• Forecast sales activity and revenue achievement, while ensuring customer satisfaction.
• Research and build over 40 cold accounts daily (e.g., adding contacts, sending emails, cold calling).
• Support inbound and outbound sales teams in closing enterprise clients.
• Contribute to international market expansion efforts.
• Collaborate with sales, customer support, partnership, and training teams across various regions, including Hong Kong, Singapore, Malaysia, Indonesia, and Brazil.
• Stay updated on the SaaS landscape and effectively communicate the platform's value.

Requirements:

• Fresh graduates are welcome to apply.
• Strong communication skills in English are preferred.
• Hungry, driven, and coachable attitude.
• Strong written and verbal communication skills.
• CRM experience (e.g., HubSpot) is preferred.
• Ability to work in a fast-paced, team-oriented environment.
• Proficient in computer skills, including CRM, PowerPoint, and Excel.