Sales Development Representative

ISI; Malaysia; On-site; MYR 36,000 - 72,000; Full time

Job summary

ISI Markets is seeking a driven Sales Development Representative (SDR) to lead outbound prospecting and generate new business opportunities across our markets. You will collaborate with sales, research, and marketing to initiate conversations with the right customers and build momentum.

You will own pipeline generation, master multi-channel outreach, and clearly articulate ISI’s value proposition while maintaining CRM discipline in Salesforce.

Qualifications

• At least 1 year of experience in sales or business development or other customer-facing roles; financial services or corporate industries are a plus.
• Track record of meeting or exceeding activity and pipeline generation targets.
• Self-starter with a high sense of urgency and resilience.
• Strong written and verbal communication; confident cold caller and multi-channel outreach expert.

Responsibilities

• Own pipeline generation through proactive outbound prospecting and multi-channel engagement across your territory.
• Research accounts and prospects to craft relevant, tailored outreach that resonates with potential buyers.
• Clearly articulate ISI’s value proposition, handle objections, and guide prospects toward the next steps.
• Collaborate with sales, research, and marketing teams to ensure seamless handoffs and strong conversions.
• Maintain accurate CRM records and pipeline data in Salesforce to reflect activity and progress.
• Identify patterns from prospect conversations to inform targeting, messaging, and go-to-market strategy.

Job description

As a Sales Development Representative (SDR) at ISI Markets, you will be at the forefront of our growth strategy, you will help generate new business opportunities through outbound prospecting, research and proactive customer engagement.

Success for this role is to have consistency in generating high quality pipeline. You will be working closely with sales, research, and marketing teams to open conversations with the right customers and build momentum in new and existing markets.

What You Will Do:

• Own Pipeline Generation: Proactively identify, research, and engage prospective customers across your territory through strategic outbound prospecting efforts. You'll build pipeline through cold calling, personalized outreach, networking, events, and multi-channel engagement, creating opportunities where none previously existed.
• Find a Way: This role requires resilience, grit, and comfort operating in an environment where building pipeline takes consistent effort and initiative.
• Performance Ownership: Consistently meet or exceed goals for outreach activity, meetings booked, qualified opportunities created, and pipeline sourced.
• Personalize Outreach at Scale: Research accounts and prospects to craft relevant, tailored messaging that resonates with potential buyers.
• Value Led Selling: Clearly articulate ISI’s value proposition, confidently navigate objections, and guide prospects toward next steps.
• Collaboration: Align closely on messaging, field event follow-up, and account strategy to ensure seamless handoffs and strong conversion.
• Surface Market Insights: Identify patterns from prospect conversations to help refine targeting, messaging, and go-to-market strategy across your territory.
• CRM Discipline: Keep accurate, up-to-date records of all prospect activity and pipeline data in Salesforce.

What You’ll Need to Get the Job Done

• Preferably with at least 1 year of experience in sales, business development or other customer-facing roles , in financial services and corporate industries would be advantageous. Fresh graduates are welcome.
• A track record of meeting or exceeding activity and pipeline generation targets
• Self-starter with a high sense of urgency
• Confidence in cold calling and high-volume outreach environments
• Strong written and verbal communication skill. You know how to earn a reply and guide a conversation
• Familiarity with Salesforce or a comparable CRM
• Strong organizational skills and attention to detail
• High emotional intelligence and the ability to build rapport and handle objections professionally
• Coachability and a growth mindset. You actively seek and apply feedback
• Curiosity about how businesses operate and a genuine interest in solving customer problems