Sales Development Representative

ISI Markets; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

ISI Markets in Malaysia is seeking a Sales Development Representative to drive outbound prospecting and generate high quality pipeline. You will research targets, craft personalized outreach, and engage prospects across channels to open conversations and create opportunities.

You will collaborate with sales, research, and marketing to refine messaging, track activity in Salesforce, and continuously improve targeting across territories. Fresh grads welcome; 1 year of sales or BD preferred.

Qualifications

• At least 1 year of experience in sales, business development or other customer-facing roles; fresh graduates are welcome.
• Proven track record of meeting or exceeding activity and pipeline targets.
• Strong written and verbal communication; ability to earn a reply and guide conversations.

Responsibilities

• Own pipeline generation through outbound prospecting across territory via multi-channel outreach.
• Find a way by staying resilient and driving consistent pipeline building.
• Surface market insights to refine targeting and messaging.
• CRM discipline: keep Salesforce records accurate and up-to-date.

Skills

Sales experience

Cold calling

Communication skills

CRM familiarity

Self-motivation

Growth mindset

Tools

Salesforce

Job description

As a Sales Development Representative (SDR) at ISI Markets, you will be at the forefront of our growth strategy, you will help generate new business opportunities through outbound prospecting, research and proactive customer engagement.

Success for this role is to have consistency in generating high quality pipeline. You will be working closely with sales, research, and marketing teams to open conversations with the right customers and build momentum in new and existing markets.

What You Will Do:

• Own Pipeline Generation: Proactively identify, research, and engage prospective customers across your territory through strategic outbound prospecting efforts. You'll build pipeline through cold calling, personalized outreach, networking, events, and multi-channel engagement, creating opportunities where none previously existed.
• Find a Way: This role requires resilience, grit, and comfort operating in an environment where building pipeline takes consistent effort and initiative.
• Performance Ownership: Consistently meet or exceed goals for outreach activity, meetings booked, qualified opportunities created, and pipeline sourced.
• Personalize Outreach at Scale: Research accounts and prospects to craft relevant, tailored messaging that resonates with potential buyers.
• Value Led Selling: Clearly articulate ISI’s value proposition, confidently navigate objections, and guide prospects toward next steps.
• Collaboration: Align closely on messaging, field event follow-up, and account strategy to ensure seamless handoffs and strong conversion.
• Surface Market Insights: Identify patterns from prospect conversations to help refine targeting, messaging, and go-to-market strategy across your territory.
• CRM Discipline: Keep accurate, up-to-date records of all prospect activity and pipeline data in Salesforce.

What You'll Need to Get the Job Done

• Preferably with at least 1 year of experience in sales, business development or other customer-facing roles, in financial services and corporate industries would be advantageous. Fresh graduates are welcome.
• A track record of meeting or exceeding activity and pipeline generation targets

• Self-starter with a high sense of urgency

• Confidence in cold calling and high-volume outreach environments
• Strong written and verbal communication skill. You know how to earn a reply and guide a conversation
• Familiarity with Salesforce or a comparable CRM
• Strong organizational skills and attention to detail
• High emotional intelligence and the ability to build rapport and handle objections professionally
• Coachability and a growth mindset. You actively seek and apply feedback
• Curiosity about how businesses operate and a genuine interest in solving customer problems