Sales Customer Service

Face Plus Advance Aesthetic; George Town; On-site; MYR 28,000 - 45,000; Full time

Job summary

Face Plus Advance Aesthetic in Bayan Baru, Penang is seeking a driven Sales Customer Service representative to join our team as a full-time professional. You will provide excellent customer service, drive sales, process orders and support post-sale experiences.

The ideal candidate has at least two years in sales or customer service, strong communication and interpersonal skills, and the ability to multitask in a fast-paced environment.

Qualifications

• At least 2 years in sales or customer service, preferably in aesthetic/retail.
• Strong communication and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Ability to multitask and priorities in a fast-paced environment.
• Positive, friendly, and professional attitude.

Responsibilities

• Engage with customers, understand their needs, and provide personalised solutions.
• Achieve and exceed individual and team sales targets through effective selling techniques.
• Process orders, handle payments, and provide post-sale support to customers.
• Maintain accurate records and documentation related to customer interactions and sales activities.
• Stay updated on product knowledge, industry trends, and company offerings.
• Provide a positive and memorable customer experience to build lasting relationships.

Skills

Communication skills

Interpersonal skills

Problem solving

Attention to detail

Multitasking

Positive attitude

Job description

About the role

We are seeking a driven and customer-focused Sales Customer Service representative to join our team at Face Plus Advance Aesthetic' in Bayan Baru Penang. As a full-time sales professional, you will be responsible for providing exceptional customer service, driving sales, and contributing to the overall growth and success of our company.

What you'll be doing

Engage with customers, understand their needs, and provide personalised solutions

Achieve and exceed individual and team sales targets through effective selling techniques

Process orders, handle payments, and provide post-sale support to customers

Maintain accurate records and documentation related to customer interactions and sales activities

Stay updated on product knowledge, industry trends, and company offerings

Provide a positive and memorable customer experience to build lasting relationships

What we're looking for

At least 2 years of proven experience in a sales or customer service role, preferably in the aesthetic or retail industry

Strong communication and interpersonal skills, with the ability to effectively engage with customers

Excellent problem-solving and decision-making abilities to handle customer inquiries and concerns

A keen eye for detail and the ability to multitask and priorities tasks in a fast-paced environment.

A positive, friendly, and professional attitude

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have in a Customer Service Role?
• Do you have experience in a sales role?
• Do you have sales experience in the health & beauty retail industry?