Sales cum Livehost

SH Smile Sdn Bhd; Bandar Baru Bangi; On-site; MYR 40,000 - 70,000; Full time

Benefits offered by this job

KWSP provided

PERKESO provided

EIS provided

Competitive Basic Salary + Sales Comss

Job summary

U.N.I. Dental is seeking a confident, energetic Sales cum Live Host to drive online sales through live streams on TikTok, Shopee, Instagram, Facebook and more. You will present products, respond to inquiries, and convert viewers into customers while meeting individual and team targets.

Collaborate with Marketing and Content teams on campaigns, planning engaging live sessions and promotional activities. Fresh graduates with strong communication and a camera-friendly presence are encouraged to

Qualifications

• Diploma or bachelor’s degree in a related field is required.
• Experience in sales, live hosting, or customer service is an advantage.
• Fresh graduates with strong communication and confident on camera encouraged.

Responsibilities

• Host and conduct live-streaming sessions on platforms like TikTok, Shopee, Instagram, Facebook or other relevant platforms.
• Present and explain products, services, promotions and offers clearly during live sessions.
• Engage with viewers through comments, polls, games, demonstrations and other interactive activities.
• Respond to customer questions professionally and promptly during live sessions.
• Apply effective sales techniques to encourage purchases and drive conversions.

Skills

Sales

Live hosting

Customer engagement

Communication skills

Presentation skills

Education

Diploma or Bachelor's Degree in Business/Marketing/Mass Communication/Media/Sales

Job description

U.N.I. Dental is committed to providing quality, professional and patient-focused dental care in a comfortable and welcoming environment. We believe that every patient deserves not only excellent dental treatment, but also a positive experience throughout their dental journey. We are looking for a confident, energetic and results-driven Sales cum Live Host to join our team. This role combines sales and live-streaming responsibilities, where you will be responsible for engaging audiences, presenting products or services, answering customer enquiries and converting viewers into customers.

Responsibilities:

Host and conduct live-streaming sessions on platforms such as TikTok, Shopee, Instagram, Facebook or other relevant platforms.

Present and explain products, services, promotions, campaigns and offers clearly and confidently during live sessions.

Engage with viewers through comments, questions, polls, games, demonstrations and other interactive activities.

Respond to customer questions and enquiries professionally and promptly during live sessions.

Apply effective sales techniques to encourage viewers to make purchases and take action.

Convert live viewers into customers through product demonstrations, product recommendations, promotions and closing techniques.

Achieve individual and team sales targets set by the company.

Follow up with leads and potential customers generated from live-streaming sessions.

Handle customer enquiries through WhatsApp, social media, chat platforms and other communication channels when required.

Build strong relationships with customers and provide a positive customer experience.

Understand product features, benefits, pricing, promotions and USPs to communicate them effectively to customers.

Recommend suitable products or services based on customer needs.

Handle customer objections and provide appropriate solutions to encourage conversion.

Maintain a positive, energetic and professional presence throughout live sessions.

Prepare talking points, product information, promotional materials and live-streaming scripts when required.

Work closely with the Marketing and Content team to plan live-streaming content, campaigns and promotional activities.

Assist in developing creative ideas, hooks, selling angles and engagement strategies for live sessions.

Stay updated with current TikTok, social media and live-streaming trends to improve audience engagement.

Monitor live-streaming performance including viewers, engagement, enquiries, conversion and sales results.

Analyse live-streaming performance and identify areas for improvement.

Assist in preparing and maintaining product samples, props, equipment and other materials required for live sessions.

Ensure the live-streaming area, equipment and presentation setup are properly prepared before each session.

Support promotional campaigns, events, roadshows and other sales and marketing activities when required.

Maintain accurate records of customer enquiries, sales leads and follow-up activities.

Provide feedback to the Marketing and Management team regarding customer preferences, objections, feedback and market trends.

Perform other sales, live-streaming and marketing-related duties assigned by management from time to time.

Requirements:

Minimum Diploma or Bachelor's Degree in Business, Marketing, Mass Communication, Media, Sales or a related field.

Previous experience in Sales, Live Hosting, TikTok Live, Shopee Live, Social Media or Customer Service will be an added advantage.

Fresh graduates with strong communication skills and an outgoing personality are encouraged to apply.

Confident and comfortable appearing in front of the camera.

Strong communication, presentation and interpersonal skills.

Energetic, friendly and engaging personality.

Good sales, negotiation and closing skills.

Able to attract and maintain audience attention during live sessions.

Comfortable speaking continuously and interacting with viewers in real time.

Able to handle customer objections and respond to questions confidently.

Target-driven and motivated to achieve sales results.

Good understanding of social media and live-streaming platforms.

Familiarity with TikTok, Shopee, Instagram and Facebook is an added advantage.

Creative and able to develop interesting selling angles and live-streaming ideas.

Able to work flexible hours, including evenings, weekends or public holidays when required for live-streaming sessions.

Able to work independently as well as collaborate with the Sales, Marketing and Content teams.

Positive attitude, proactive and willing to learn.

Professional and confident on-camera presence.

Passionate about sales, social media, content and engaging with customers.

KWSP provided

PERKESO provided

EIS provided

Other Benefits:

Competitive Basic Salary + Sales Commission

Live Hosting Incentives

Performance / KPI Incentives

Employee Training & Sales Development

Sponsored Courses / Workshops

Social Media & Live Hosting Training

Staff Discount

Medical Benefits

Team Building Activities

Company Events / Annual Dinner

Employee Appreciation Rewards

Supportive & Energetic Working Environment

Join Our Team!

If you are a confident, energetic and sales-driven individual who enjoys being in front of the camera, engaging with customers and turning conversations into sales, we would love to hear from you.

Join our team and develop your skills in Sales, Live Hosting, Customer Engagement, Social Media and Digital Commerce while building a rewarding career in a fast-growing environment.