Sales Coordinator

I-City; Shah Alam; On-site; MYR 28,000 - 45,000; Full time

Job summary

Wyndham Grand i-City Shah Alam is seeking a proactive Sales Coordinator to join our Sales & Marketing team. You will coordinate sales activities, respond to inquiries, and support events in a fast-paced hotel environment.

The ideal candidate has good communication, strong organization, and a collaborative mindset to work with multiple hotel teams and external partners during promotions, fairs, and roadshows.

Qualifications

• Diploma or degree in Hospitality, Tourism, Business, Sales, Marketing, Event Management, or related field.
• Experience in sales coordination, hospitality, events, or administration is advantageous.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Willing to participate in sales events and occasional weekend duties.

Responsibilities

• Respond promptly and professionally to sales enquiries via phone, email, WhatsApp, and other channels.
• Prepare quotations, proposals, contracts, brochures, BEOs, and other sales documents.
• Maintain accurate records of sales enquiries, client information, confirmed business, and activities.
• Coordinate meetings, group bookings, events, and client requirements with hotel teams.
• Maintain and update corporate, client, and travel agent databases.
• Assist in preparing weekly and monthly sales reports, including enquiry and conversion tracking.
• Support hotel promotions, marketing campaigns, festive activities, and promotional materials.
• Participate in sales activities such as MATTA Fair, roadshows, exhibitions, promotional events, flyer distribution, and other sales activations.
• Work closely with the Director of Sales and other hotel teams to achieve overall sales and business objectives.
• Provide cross-functional support to other hotel operations when required, especially during major events and peak periods.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Detail-oriented

Teamwork

Education

Diploma/Degree in Hospitality or related

Job description

We are looking for a proactive, organized, and enthusiastic Sales Coordinator to join our Sales & Marketing team.

If you enjoy working with people, coordinating sales activities, supporting events, and being part of a fast-paced hotel environment, we would love to hear from you!

Key Responsibilities

We are looking for a proactive, organized, and enthusiastic Sales Coordinator to join our Sales & Marketing team.

If you enjoy working with people, coordinating sales activities, supporting events, and being part of a fast-paced hotel environment, we would love to hear from you!

Key Responsibilities

• Respond promptly and professionally to sales enquiries via phone, email, WhatsApp, and other channels.
• Prepare quotations, proposals, contracts, brochures, Banquet Event Orders (BEOs), and other sales documents.
• Maintain accurate records of sales enquiries, client information, confirmed business, and sales activities.
• Coordinate meetings, group bookings, events, and client requirements with relevant hotel teams.
• Maintain and update corporate, client, and travel agent databases.
• Assist in preparing weekly and monthly sales reports, including enquiry and conversion tracking.
• Support hotel promotions, marketing campaigns, festive activities, and promotional materials.
• Participate in sales activities such as MATTA Fair, roadshows, exhibitions, promotional events, flyer distribution, and other sales activations.
• Work closely with the Director of Sales and other hotel teams to achieve overall sales and business objectives.
• Provide cross-functional support to other hotel operations when required, especially during major events and peak periods.

Working Arrangement

• Generally a 5-day work week, based on the duty roster.
• As hospitality operations may require flexibility, you may occasionally be scheduled to support selected weekends or alternate Saturdays, major events, sales activities, or hotel operations.
• Replacement off days will be arranged accordingly based on the duty roster.
• This role is not limited to administrative work. We are looking for a team player who is comfortable being hands-on and supporting the hotel wherever needed.

Job Requirements

• Diploma or Degree in Hospitality, Tourism, Business, Sales, Marketing, Event Management, or a related field is preferred.
• Experience in sales coordination, hospitality, events, or administration will be an advantage.
• Good communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Detail-oriented, proactive, and responsible.
• Comfortable working in a fast-paced hotel environment.
• Willing to participate in sales events, promotional activities, and occasional weekend duties.
• Positive attitude and strong teamwork spirit.

Join Us

If you are energetic, willing to learn, enjoy working with people, and want to grow your career in hotel sales and hospitality, we welcome you to join the team at Wyndham Grand i-City Shah Alam.