Hotel Sales & Events Coordinator

I-City; Shah Alam; On-site; MYR 28,000 - 45,000; Full time

Job summary

Wyndham Grand i-City Shah Alam is seeking a proactive Sales Coordinator to join our Sales & Marketing team. You will coordinate sales activities, respond to inquiries, and support events in a fast-paced hotel environment.

The ideal candidate has good communication, strong organization, and a collaborative mindset to work with multiple hotel teams and external partners during promotions, fairs, and roadshows.

Qualifications

• Diploma or degree in Hospitality, Tourism, Business, Sales, Marketing, Event Management, or related field.
• Experience in sales coordination, hospitality, events, or administration is advantageous.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Willing to participate in sales events and occasional weekend duties.

Responsibilities

• Respond promptly and professionally to sales enquiries via phone, email, WhatsApp, and other channels.
• Prepare quotations, proposals, contracts, brochures, BEOs, and other sales documents.
• Maintain accurate records of sales enquiries, client information, confirmed business, and activities.
• Coordinate meetings, group bookings, events, and client requirements with hotel teams.
• Maintain and update corporate, client, and travel agent databases.
• Assist in preparing weekly and monthly sales reports, including enquiry and conversion tracking.
• Support hotel promotions, marketing campaigns, festive activities, and promotional materials.
• Participate in sales activities such as MATTA Fair, roadshows, exhibitions, promotional events, flyer distribution, and other sales activations.
• Work closely with the Director of Sales and other hotel teams to achieve overall sales and business objectives.
• Provide cross-functional support to other hotel operations when required, especially during major events and peak periods.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Detail-oriented

Teamwork

Education

Diploma/Degree in Hospitality or related

Job description

Wyndham Grand i-City Shah Alam is seeking a proactive Sales Coordinator to join our Sales & Marketing team. You will coordinate sales activities, respond to inquiries, and support events in a fast-paced hotel environment.

The ideal candidate has good communication, strong organization, and a collaborative mindset to work with multiple hotel teams and external partners during promotions, fairs, and roadshows.