Sales Consultant, PF-i (Shah Alam)

RHB Group; Shah Alam; On-site; MYR 45,000 - 65,000; Full time

Job summary

RHB Group in Malaysia is seeking a sales professional to solicit and promote PF/PF-i products, achieve personal targets, and develop proactive sales plans for prospective customers. You will cross-sell banking products like ASB and Credit Cards while delivering excellent service.

The role requires a Diploma or Bachelor degree with 1–2 years sales experience, strong negotiation, and excellent communication in local languages. Ability to connect with the local community is a plus.

Qualifications

• Minimum 1–2 years experience in sales and management.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service oriented.
• Good written and verbal communication skills; local knowledge and dialect helpful.

Responsibilities

• Solicit and promote PF/PF-i products.
• Achieve individual sales targets and contribute to group targets.
• Prepare and execute sales plans for prospective customers using internal marketing and self-generated leads.
• Cross-sell other retail banking products such as ASB and Credit Cards.
• Ensure high standard of customer experience in line with Bank quality standards.
• Ensure compliance with Bank policies and protect the Bank's image.

Skills

Sales experience

Negotiation

Interpersonal skills

Communication

Self-motivation

Education

Bachelor Degree

Diploma

Job description

• Solicit and promote sales of PF/PF-i products.
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Cross selling of other retail banking such as ASB, Credit Cards and etc.

Customer Service

• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations

• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements:

• Bachelor Degree or Diploma - Any field (min CGPA 2.8).
• Minimum 1-2 years experience in sales and management.
• Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
• Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
• Strong selling and negotiation skills
• Strong interpersonal skills and service oriented
• Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
• Ability to relate and connect to local community
• Good written and verbal communication skills (local knowledge and dialect is a plus)
• Basic understanding of sales operation & banking products