Sales Consultant

Sigma Retail Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Commission incentives

Training & development

Employee discounts

Career advancement

Health & wellness

Job summary

Sigma Retail Sdn Bhd in Kuala Lumpur is seeking a proactive Sales Consultant to drive store sales and build lasting customer relationships. You will greet customers, present products, handle transactions, and collaborate with teammates to achieve targets.

Ideal candidates will have proven sales experience, strong communication, and a customer-first attitude. The role involves weekend work, on-site duties, and participation in training programs with opportunities for career growth and

Qualifications

• Proven experience in a sales role.
• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Ability to work independently and in a team.

Responsibilities

• Identify, engage and qualify potential customers.
• Present and demonstrate products or services persuasively.
• Build and maintain relationships with customers.
• Achieve and exceed sales targets.
• Handle customer inquiries and objections professionally.
• Process sales transactions using point-of-sale systems.
• Follow up post-sale to ensure satisfaction.

Skills

Sales experience

Communication skills

Customer service

POS systems

Tools

POS systems

Job description

About us

Sigma Retail Sdn Bhd is a dynamic and forward-thinking retail organisation committed to delivering exceptional products and services to our customers across Malaysia. We pride ourselves on fostering a culture of excellence, innovation, and customer-centricity. Our team is dedicated to creating meaningful shopping experiences and building lasting relationships with both clients and colleagues. We believe in investing in our people and providing them with the tools and support they need to succeed.

About the role

We are seeking an enthusiastic and results-driven Sales Consultant to join our team in Kuala Lumpur. This is a full-time position that plays a crucial role in driving sales revenue and building strong customer relationships. As a Sales Consultant, you will be at the forefront of our business, representing Sigma Retail and ensuring every customer interaction leaves a positive impression. This role is integral to achieving our sales targets and expanding our customer base whilst maintaining the highest standards of service quality.

Key responsibilities

Identify, engage and qualify potential customers to understand their needs and requirements

Present and demonstrate products or services in a compelling and persuasive manner

Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction

Achieve and exceed individual sales targets and contribute to team performance goals

Conduct product demonstrations and provide detailed information about product features and benefits

Handle customer inquiries, objections and concerns professionally and effectively

Process sales transactions accurately and efficiently using point-of-sale systems

Follow up with customers post-sale to ensure satisfaction and identify opportunities for repeat business

Maintain comprehensive knowledge of product inventory, pricing, promotions and company policies

Collaborate with team members to create a positive working environment and share best practices

What we're looking for

Proven experience in a sales role, preferably in retail or a customer-facing environment

Strong communication and interpersonal skills with the ability to build rapport quickly

Results-oriented mindset with a track record of meeting or exceeding sales targets

Excellent customer service skills and a genuine passion for helping customers

Ability to work independently and as part of a team in a fast-paced environment

Problem-solving abilities and resilience in handling challenging situations

Proficiency in using point-of-sale systems and basic computer literacy

Fluency in English and Malay; additional languages are advantageous

A positive attitude, professional appearance and reliability

Flexibility to work retail hours, including weekends and public holidays as required

What we offer

Competitive salary package commensurate with experience and performance

Performance-based incentives and commission opportunities

Comprehensive training and development programmes to enhance your sales and product knowledge

Career advancement opportunities within a growing retail organisation

Employee discounts on company products and services

Supportive and collaborative team environment where your contributions are valued

Health and wellness benefits to support your wellbeing

A dynamic workplace culture that encourages innovation and professional growth