Sales Associate (Senior/Junior) – Drive Sales & Service

Wicked Wave Sdn Bhd; Kuching; On-site; MYR 28,000 - 45,000; Full time

Job summary

Wicked Wave Sdn Bhd is seeking a Sales Associate to greet customers, provide product knowledge, and upsell items to meet store targets. You will handle transactions, restock displays, and maintain a welcoming sales floor.

Ideal candidates have 1–2 years of retail experience, strong communication, and a pro-customer attitude. The role requires flexibility with shifts, including weekends and holidays, in a fast-paced environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays (Retail Hrs).
• Customer-focused with a positive attitude.
• Retail experience of at least 1-2 years.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Provide product knowledge and recommendations based on customer needs.
• Handle customer inquiries, complaints, and returns efficiently.
• Promote and upsell products to meet individual and store sales targets.
• Operate the cash register and handle transactions accurately.
• Restock merchandise and maintain product displays and visual standards.
• Monitor inventory levels and report low stock to management.
• Work as part of a team to achieve overall store goals.
• Attend staff meetings and training sessions as required.
• Support new team members with onboarding and guidance.

Skills

Communication

Interpersonal skills

Customer service

Retail experience

Job description

Wicked Wave Sdn Bhd is seeking a Sales Associate to greet customers, provide product knowledge, and upsell items to meet store targets. You will handle transactions, restock displays, and maintain a welcoming sales floor.

Ideal candidates have 1–2 years of retail experience, strong communication, and a pro-customer attitude. The role requires flexibility with shifts, including weekends and holidays, in a fast-paced environment.