Retail Sales & Service Specialist

Watsons Malaysia; Selangor; On-site; MYR 20,000 - 31,000; Full time

Job summary

Watsons Malaysia is seeking a friendly retail associate to deliver professional customer service in-store. You will help maintain stock levels and use effective selling techniques to drive sales while promoting the VIP Member program.

The role requires good communication, interpersonal skills, and flexibility to work weekends and public holidays, with both full-time and part-time opportunities available.

Qualifications

• Must possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM/STPM/A Level/Pre-U, Professional Certificate in any field.
• Good interpersonal and follow-up skills, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.

Responsibilities

• Provide professional service to customers.
• Coordinate sufficient stock levels.
• Ensure correct selling techniques to achieve sales targets.
• Perform cashier functions and promote Watson's VIP Member Cards.
• Maintain procedures and methods according to Operations Standards.
• Undertakes other tasks as required by superiors.

Skills

customer service

communication skills

retail experience

teamwork

Education

PMR/PT3/SPM/STPM/A Levels

Professional Certificate

Job description

Watsons Malaysia is seeking a friendly retail associate to deliver professional customer service in-store. You will help maintain stock levels and use effective selling techniques to drive sales while promoting the VIP Member program.

The role requires good communication, interpersonal skills, and flexibility to work weekends and public holidays, with both full-time and part-time opportunities available.