Sales Associate (Genting Highland)

DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD.; Genting Highlands; On-site; MYR 18,000 - 32,000; Full time

Job summary

DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD. seeks a dependable Guest Associate / Photographer to adapt to different roles in a fast-paced, customer-facing environment across indoor, outdoor, and water-based site locations.

You will capture high-quality guest photos, provide friendly photography services, guide poses, and operate camera and lighting equipment. The role also involves promoting photo packages and collaborating across roving, editing, cashier, and sales tasks.

Qualifications

• Good communication and interpersonal skills.
• Customer service-oriented with a positive attitude.
• Basic photography and editing skills are an advantage.
• Willing to work in flexible roles and different environments.
• Able to work weekends, public holidays, and shifts.

Responsibilities

• Capture high-quality photos of guests, highlighting memorable experiences and the location features.
• Provide professional photography services and ensure guests feel comfortable and engaged.
• Guide guests with poses and create visually appealing compositions using proper lighting and angles.
• Operate photography equipment (camera, lighting, accessories) efficiently across areas (green screen, outdoor, underwater).
• Perform basic photo editing and post-processing to enhance image quality.
• Promote and sell photo packages by explaining options, pricing, and offers to guests.
• Support operations in roles such as roving photographer, photo editor, cashier, and sales assistant.
• Assist in promoting the site through photography content when required.
• Ensure compliance with site rules, safety standards, and guest privacy and sensitivities.

Skills

Photography basics

Editing skills

Customer service

Communication

Tools

Camera

Lighting

Editing software

Job description

We are looking for a dependable and flexible Guest Associate / Photographer who is able to adapt to different roles in a fast-paced, customer-facing environment. This role involves photography, guest engagement, and sales at various site locations (indoor, outdoor, and water-based).

Key responsibilities

Capture high-quality photos of guests, highlighting memorable experiences and the unique features of the location

Provide professional and friendly photography services, ensuring guests feel comfortable and engaged

Guide guests with poses and create visually appealing compositions using proper lighting and angles

Operate photography equipment (camera, lighting, accessories) efficiently based on assigned work areas (e.g. green screen, outdoor, underwater)

Perform basic photo editing and post-processing to enhance image quality

Promote and sell photo packages by explaining options, pricing, and offers to guests

Support operations in various roles such as roving photographer, photo editor, cashier (Viewing Order Station), and sales assistant

Assist in promoting the site through photography content when required

Ensure compliance with site rules, safety standards, and respect for guest privacy and cultural sensitivities

About you

Good communication and interpersonal skills

Customer service-oriented with a positive attitude

Basic photography and editing skills are an advantage

Willing to work in flexible roles and different environments (indoor/outdoor/water-based)

Able to work weekends, public holidays, and shifts

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a sales associate?
• Which of the following types of qualifications do you have?
• Have you worked in a role which requires a sound understanding of Safety Standards?

DEI is the world’s leading imaging services and solutions company, and is part of the prestigious Fairfax Financial Holdings Limited through its association with the Thomas Cook India group. Founded in 2004 in Dubai, DEI witnessed an explosive growth over the next 16 years. Today, DEI has regional offices in Orlando, Malaysia, Singapore, Hong Kong, and Mumbai. With a strong workforce of over 1850 professionals and a presence at over 135 attractions, DEI has a turnover of USD 100 million.

DEI is the world’s leading imaging services and solutions company, and is part of the prestigious Fairfax Financial Holdings Limited through its association with the Thomas Cook India group. Founded in 2004 in Dubai, DEI witnessed an explosive growth over the next 16 years. Today, DEI has regional offices in Orlando, Malaysia, Singapore, Hong Kong, and Mumbai. With a strong workforce of over 1850 professionals and a presence at over 135 attractions, DEI has a turnover of USD 100 million.