Guest Experience & Operations Intern

DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD.; Iskandar Puteri; On-site; MYR 20,000 - 29,000; Part time

Job summary

DIGIPHOTO ENTERTAINMENT IMAGING SDN. BHD. is seeking a hands-on Photography Assistant at Legoland Johor/Sunway Lagoon/Genting Highlands. You will support the photography team by capturing guests, guiding poses, and assisting with equipment setup.

Training will be provided; no prior experience required. You’ll gain exposure to roving photography, photo editing basics, and customer service while working weekends and shifts as needed.

Qualifications

• Pursuing a Diploma/Degree in Photography or related field.
• Basic photography knowledge is an advantage.
• Good communication and customer-service skills.
• Willing to learn and work in various environments.

Responsibilities

• Assist the photography team to capture high-quality guest photos.
• Support photographers in posing guests and creating compositions.
• Handle equipment setup including cameras and lighting.
• Assist with basic photo editing and post-processing.
• Explain photo packages and services to guests.
• Support site promotions and content creation as needed.
• Provide friendly customer service and maintain guest privacy.
• Follow site rules and safety procedures.
• Support daily site operations and other duties as assigned.

Skills

Photography basics

Customer service

Teamwork

Communication

Photo editing basics

Education

Diploma/Degree in Photography or related field

Tools

Cameras

Lighting equipment

Photo editing software

Job description

This is a hands-on photography assistant role where you will support the photography team in capturing high-quality photos of guests and memorable experiences. You will gain exposure to different operational roles including roving photographer, photo editor, cashier, and sales assistant, while developing practical skills in photography, customer service, and site operations.

Key responsibilities

Assist the photography team in capturing high-quality photos of guests and memorable experiences

Support photographers in guiding guests with poses and creating attractive photo compositions

Assist with photography equipment setup and handling, including cameras, lighting, and other accessories

Support basic photo editing and post-processing to enhance image quality

Assist in promoting and explaining photo packages, offers, and services to guests

Assist with photography content for site promotions and marketing activities when required

Provide friendly and professional customer service to guests

Follow site rules, safety procedures, and company guidelines, including respect for guest privacy and cultural sensitivities

Support daily site operations and perform other duties assigned by the supervisor

About you

Currently pursuing a Diploma/Degree in Photography, Multimedia, Creative Arts, Mass Communication, Marketing, Hospitality, Business, or a related field

Basic knowledge of photography and photo editing is an advantage

Good communication and interpersonal skills

Positive attitude, willing to learn, and customer-service oriented

Creative and interested in photography, visual content, and guest experiences

Comfortable working in different environments, including indoor, outdoor, and water-based locations

Willing to work weekends, public holidays, and shifts where required

Able to work well independently and as part of a team

No prior work experience required; training will be provided

Location: Legoland Johor, Sunway Lagoon, Genting Highland (Hostel and transportation provided)