Sales Associate, A-LOOK

EssilorLuxottica; Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Employee shareholding

Flexible working

Paid time off

Volunteer program

Medical benefits

Job summary

EssilorLuxottica in Malaysia is seeking a Sales Assistant to support customers, maintain inventory, and ensure a seamless shopping experience in our eyewear store.

This entry-level role is ideal for individuals eager to learn the optical business, develop product knowledge, and grow within a dynamic retail environment. You will engage customers, process transactions, and collaborate with professionals to deliver excellent service.

Qualifications

• Entry-level role suitable for individuals with limited experience in optical or retail.
• Foundational customer service and sales aptitude required.
• Basic math and communication skills needed.

Responsibilities

• Engage customers to understand their optical needs and preferences.
• Recommend suitable eyewear products and upsell additional items to enhance the customer experience.
• Complete sales transactions accurately and efficiently using point-of-sale systems.
• Meet or exceed sales targets and contribute to revenue goals.
• Build rapport with customers and follow up to ensure satisfaction.
• Prepare lenses for edging, operate machinery, and shape lenses to precise specifications.
• Ensure quality control throughout the edging process and inspect lenses for defects.
• Maintain equipment and adhere to safety protocols.
• Collaborate with optical professionals and stay updated on industry trends.
• Participate in upskilling and training opportunities to enhance product knowledge and sales techniques.

Skills

Customer engagement

Upselling

Sales transactions

Product knowledge

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Job description

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If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as Varilux,Crizal,Stellest), iconic brands that consumers love (such as Ray-Ban, Oakley, Oliver Peoples), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut,LensCrafters, theGrandVisionnetwork), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world?

Join us in redefining the boundaries of what’s possible!

Your Role

The Sales Assistant plays a vital role in providing support to the opticalstoreby assisting customers, maintaining inventory, and ensuring a seamless shopping experience. This entry-level position is ideal for individuals with limited experience in the optical industry who are eager to learn and grow within a dynamic retail environment.

Responsibilities

• Engage customers to understand their optical needs and preferences.
• Recommend suitable eyewear products and upsell additional items to enhance the customer experience.
• Complete sales transactions accurately and efficiently using point-of-sale systems.
• Meet or exceed sales targets and contribute to revenue goals.
• Build rapport with customers and follow up to ensure satisfaction.
• Prepare lenses for edging, operate machinery, and shape lenses to precise specifications.
• Ensure quality control throughout the edging process and inspect lenses for defects.
• Maintain equipment and adhere to safety protocols.
• Collaborate with optical professionals and stay updated on industry trends.
• Participate in upskilling and training opportunities to enhance product knowledge and sales techniques.

Requirements

• Foundational educational requirement for entry into the workforce.
• Minimal experience in optical or retail industries

What’s in it for you

In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us.

• Gain access to countless opportunities for growth - whether horizontally, vertically, or internationally - within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process (from R&D to Manufacturing, from Distribution to Stores, and everything in between).
• Join the Employee Shareholding Program to share in the Company’s success and directly benefit from EssilorLuxottica’s growth.
• Possibility of flexible ways of working and entitlement to a set number of paid days off each year to relax, recharge, spend time with family and pursue personal interests.
• Opportunity to volunteer with theOneSightEssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight.
• Medical benefits including outpatient - general practitioner, TCM and dental.

Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.