Sales Associate, A-LOOK

EssilorLuxottica; Kuala Lumpur; On-site; MYR 25,000 - 36,000; Full time

Benefits offered by this job

Employee shareholding program

Flexible working

Paid time off

Volunteer program with OneSight Essilо

Job summary

EssilorLuxottica in Malaysia is hiring a Sales Assistant to support our optical store, assist customers, manage inventory, and ensure a seamless shopping experience.

This entry‑level role provides hands‑on training, exposure to premium brands, and the opportunity to grow within a global leader in eyewear and vision care.

You will engage with customers, learn about products, and collaborate with optical professionals to maintain high standards of service.

Qualifications

• Foundational educational requirement for entry into the workforce.
• Minimal experience in optical or retail industries

Responsibilities

• Engage customers to understand their optical needs.
• Recommend eyewear and upsell items.
• Complete sales transactions using POS.
• Meet or exceed sales targets.
• Build rapport with customers and follow up for satisfaction.
• Prepare lenses for edging to exact specifications.
• Inspect lenses for defects and ensure quality control.
• Maintain equipment and follow safety protocols.
• Collaborate with optical professionals and stay informed on trends.
• Participate in upskilling and training.

Skills

POS systems

Tools

Point-of-sale systems

Job description

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as Varilux, Crizal, Stellest), iconic brands that consumers love (such as Ray-Ban, Oakley, Oliver Peoples), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world?

Join us in redefining the boundaries of what’s possible!

Your Role

The Sales Assistant plays a vital role in providing support to the optical store by assisting customers, maintaining inventory, and ensuring a seamless shopping experience. This entry-level position is ideal for individuals with limited experience in the optical industry who are eager to learn and grow within a dynamic retail environment.

Responsibilities

• Engage customers to understand their optical needs and preferences.
• Recommend suitable eyewear products and upsell additional items to enhance the customer experience.
• Complete sales transactions accurately and efficiently using point-of-sale systems.
• Meet or exceed sales targets and contribute to revenue goals.
• Build rapport with customers and follow up to ensure satisfaction.
• Prepare lenses for edging, operate machinery, and shape lenses to precise specifications.
• Ensure quality control throughout the edging process and inspect lenses for defects.
• Maintain equipment and adhere to safety protocols.
• Collaborate with optical professionals and stay updated on industry trends.
• Participate in upskilling and training opportunities to enhance product knowledge and sales techniques.

Requirements

Foundational educational requirement for entry into the workforce.

Minimal experience in optical or retail industries

What’s In It For You

In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique, but have a glimpse of the benefits and perks you can have by choosing us.

• Gain access to countlessopportunitiesfor growth - whether horizontally, vertically, or internationally - within a globally recognized leader that has a strong presence worldwide and covers every step of the value creation process (from R&D to Manufacturing, from Distribution to Stores, and everything in between).
• Join theEmployee ShareholdingProgram to share in the Company’s success and directly benefit from EssilorLuxottica’s growth.
• Possibility offlexible ways of workingand entitlement to a set number ofpaid days offeach year to relax, recharge, spend time with family and pursue personal interests.
• Opportunity tovolunteerwith the OneSight EssilorLuxottica Foundation and be an active part of our mission to improve lives by improving sight.
• Medical benefitsincluding outpatient - general practitioner, TCM and dental.

Recruiting process

Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.