Sales Associate

KAZE GROUP; Petaling Jaya; On-site; MYR 32,000 - 52,000; Full time

Job summary

KAZE GROUP, based in Damansara, Malaysia, is seeking a Sales Associate for a full-time, on-site role. You will engage with customers, present takaful products, and guide enrollment while following up on leads and maintaining records. You’ll work with the team to achieve sales targets and participate in promotional activities.

The role emphasizes customer-focused service, ethical information sharing, and collaboration in a fast-paced takaful environment. On-site presence is required in Damansara.

Qualifications

• Candidate should have strong communication and active listening skills and build long-term relationships with customers.
• Experience in sales, customer service, and negotiation to meet targets in a structured environment.
• Basic understanding of financial or takaful products; experience in takaful, insurance, or banking is an advantage.

Responsibilities

• Engage with prospective and existing customers on-site in Damansara.
• Present takaful products and services and guide customers through enrollment.
• Follow up on leads and maintain accurate customer records.
• Collaborate with the team to meet individual and group sales targets.
• Participate in promotional activities and understand customer needs.
• Provide clear, ethical information about available takaful solutions.

Skills

Communication

Active listening

Interpersonal skills

Sales skills

Customer service

Negotiation

Organization & time management

CRM tools

Digital communication

Education

High school diploma

Diploma/degree in business/finance/marketing

Tools

CRM software

Office software

Job description

Company Description KAZE GROUP is committed to redefining the takaful industry through strong leadership, continuous innovation, and a culture of unity. The organization focuses on delivering modern, customer-centered protection solutions that align with ethical and community-focused values. Team members are encouraged to contribute ideas, collaborate across departments, and support ongoing improvement of products and services. Joining KAZE GROUP means being part of a mission-driven environment where professional growth and positive impact on the community are valued.

Role Description The Sales Associate role at KAZE GROUP is a full-time, on-site position based in Damansara. Day-to-day responsibilities include engaging with prospective and existing customers, presenting takaful products and services, and guiding customers through the enrollment process. The Sales Associate will follow up on leads, maintain accurate customer records, and work closely with the team to meet individual and group sales targets. This role also involves participating in promotional activities, understanding customer needs, and providing clear, ethical information about available solutions.

Qualifications

• Strong communication, active listening, and interpersonal skills to engage with diverse customers and build long-term relationships.
• Sales, customer service, and negotiation skills with the ability to meet targets in a structured, goal-oriented environment.
• Basic understanding of financial or insurance products; prior experience in takaful, insurance, or banking is an advantage.
• Organizational and time management skills to handle multiple leads, follow-ups, and documentation accurately.
• Comfort with using office software, CRM tools, and digital communication platforms to manage customer information and sales activities.
• Ability to work on-site in Damansara, collaborate effective with team members, and adapt to a fast-paced environment.
• Minimum of a high school diploma; a diploma or degree in business, finance, marketing, or a related field is preferred.
• Integrity, professionalism, and a strong customer-focused mindset aligned with the values of the takaful industry.