Sales Assistant - The Tropika, Bukit Jalil

TRENDCELL SDN. BHD. (Retail); Kuala Lumpur; On-site; MYR 20,000 - 29,000; Full time

Benefits offered by this job

Uniform provided

Overtime pay

Public Holiday Pay

Yearly bonus

Job summary

Jaya Grocer in Bukit Jalil is seeking a Sales Assistant to support daily department operations, maintain shelf stock and visual standards, and assist customers with inquiries. The role covers product knowledge across food and non-food categories, freshness control, price accuracy, and compliance with POP and government requirements.

Ideal candidates read and write Bahasa Malaysia and English, are able to multitask, and provide friendly service.

Qualifications

• Must have Secondary School or equivalent.
• Able to read, write and speak Bahasa Malaysia and English.
• Fresh graduates are encouraged to apply.
• Strong product knowledge and customer service mindset.

Responsibilities

• Assist with day-to-day department operations.
• Maintain department condition with quality stock and visual merchandising standards.
• Provide basic customer services by understanding inquiries.
• Understand product categories and maintain quality and freshness of goods.
• Replenish shelves and ensure FIFO/FEFO compliance.
• Check price changes daily for accuracy.
• Ensure POP and displays meet company and government standards.
• Maintain hygiene of storage and selling areas.
• Monitor temperature for refrigerated/dry goods and update logs.
• Support stock movement feedback and occasional promotions.
• Deliver excellent customer service and assist sales activities.

Skills

Product Knowledge

Multitasking

Customer Service

Stock Management

Education

Secondary School / SPM / O Level or equivalent

Job description

Sales Assistant - The Tropika, Bukit Jalil

Job Responsibility

To assist with the day to day activities relating to the department operation.

Maintain outstanding department condition with quality stocked and visual merchandizing standards.

Provide basic customer services by understanding customers' inquiries.

Understand all product category and maintain the quality of all products (Food/ Non-Food) as well as freshness (Dry Goods).

Replenish, forwarding and ensure all shelves on the selling floor fully good stocked of products according to FIFO (First In First Out) & FEFO (First Expiry First Out) practice with product category.

Perform daily check on price change report to ensure every product with correct price and description.

Ensure the correct information on POP cards and display according to company standard and government requirement.

Maintain hygiene and cleanliness of the storage area, selling floor and entire department according to company SOP.

Checking near expiry products & remove expired products according to company SOP.

Monitor correct temperature of the refrigerator and update the temperature sheet by daily basis. (For Chilled & Frozen/Dry Goods Department)

Provide feedback regard stock movement and propose stock ordering to superior.

Always provide good services to the customers.

Assist and support all sales, marketing and promotional activities.

Perform any other duties in general operational functions and ad-hoc assignments.

Job Requirements

Candidate must possess at least Secondary School/SPM/"O" Level or equivalent

Able to read, write and speak in Bahasa Malaysia and English (basic communication will do)

Required skills: Product Knowledge, Multitasking, Customer Service, Stock Management

Fresh graduates are encouraged to apply

Location: The Tropika, Bukit Jalil

Medical inpatient and outpatient

Overtime and Public Holiday Pay

Uniform provided and free

Advance Salary Program (paywatch)

Yearly bonus and increment

Strictly for Malaysian citizens aged 18 and above.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Do you have visual merchandising experience?
• Do you have customer service experience?
• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a sales assistant?
• Do you have experience in a sales role?
• Which of the following types of qualifications do you have?

Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.

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