Sales Assistant - Cyberjaya

TRENDCELL SDN. BHD. (Retail); Selangor; On-site; MYR 20,000 - 27,000; Full time

Benefits offered by this job

Overtime & Public Holiday Pay

Uniform provided

Advance Salary Program (paywatch)

Yearly bonus & increment

Job summary

Jaya Grocer is hiring a Store Operations Assistant in Malaysia to support daily department activities, maintain quality stock, and provide friendly customer service. You will ensure fresh products, proper FIFO/FEFO practices, accurate pricing, and adherence to SOPs while upholding visual merchandising standards.

Fresh graduates are welcome; the role emphasizes teamwork, reliability, and practical product knowledge.

Qualifications

• Candidate must possess at least Secondary School/SPM/"O" Level or equivalent.
• Able to read, write and speak in Bahasa Malaysia and English (basic communication will do)
• Required skills: Product Knowledge, Multitasking, Customer Service, Stock Management
• Fresh graduates are encouraged to apply

Responsibilities

• To assist with the day to day activities relating to the department operation.
• Maintain outstanding department condition with quality stocked and visual merchandizing standards.
• Provide basic customer services by understanding customers' inquiries.
• Understand all product category and maintain the quality of all products (Food/ Non-Food) as well as freshness (Dry Goods).
• Replenish, forwarding and ensure all shelves on the selling floor fully good stocked of products according to FIFO (First In First Out) & FEFO (First Expiry First Out) practice with product category.
• Perform daily check on price change report to ensure every product with correct price and description.
• Ensure the correct information on POP cards and display according to company standard and government requirement.
• Maintain hygiene and cleanliness of the storage area, selling floor and entire department according to company SOP.
• Checking near expiry products & remove expired products according to company SOP.
• Monitor correct temperature of the refrigerator and update the temperature sheet by daily basis. (For Chilled & Frozen/Dry Goods Department)
• Provide feedback regard stock movement and propose stock ordering to superior.
• Always provide good services to the customers.
• Assist and support all sales, marketing and promotional activities.
• Perform any other duties in general operational functions and ad-hoc assignments.

Skills

Product Knowledge

Multitasking

Customer Service

Stock Management

Education

Secondary School/SPM/"O" Level

Job description

Job Responsibility

• To assist with the day to day activities relating to the department operation.
• Maintain outstanding department condition with quality stocked and visual merchandizing standards.
• Provide basic customer services by understanding customers' inquiries.
• Understand all product category and maintain the quality of all products (Food/ Non-Food) as well as freshness (Dry Goods).
• Replenish, forwarding and ensure all shelves on the selling floor fully good stocked of products according to FIFO (First In First Out) & FEFO (First Expiry First Out) practice with product category.
• Perform daily check on price change report to ensure every product with correct price and description.
• Ensure the correct information on POP cards and display according to company standard and government requirement.
• Maintain hygiene and cleanliness of the storage area, selling floor and entire department according to company SOP.
• Checking near expiry products & remove expired products according to company SOP.
• Monitor correct temperature of the refrigerator and update the temperature sheet by daily basis. (For Chilled & Frozen/Dry Goods Department)
• Provide feedback regard stock movement and propose stock ordering to superior.
• Always provide good services to the customers.
• Assist and support all sales, marketing and promotional activities.
• Perform any other duties in general operational functions and ad-hoc assignments.

Job Requirements

• Candidate must possess at least Secondary School/SPM/"O" Level or equivalent
• Able to read, write and speak in Bahasa Malaysia and English (basic communication will do)
• Required skills: Product Knowledge, Multitasking, Customer Service, Stock Management
• Fresh graduates are encouraged to apply

Location

• Medical inpatient and outpatient
• Overtime and Public Holiday Pay
• Uniform provided and free
• Advance Salary Program (paywatch)
• Yearly bonus and increment

Strictly for Malaysian citizens aged 18 and above.

Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.

Jaya Grocer is a leading premium supermarket chain in Malaysia and an affiliate of Grab, Southeast Asia’s leading superapp. With over 50 stores, we offer high-quality, fresh, and imported products.

Through our online-to-offline (O2O) model, we provide seamless shopping experiences both in-store and online, with cashless checkouts, GrabRewards, and our Grab Signatures private label.

Driven by our values—Teamwork, Trust, Integrity, Customer Satisfaction, and Growth—we aim to deliver quality, value, and convenience to every customer.