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MYXO COMPANY SDN. BHD. in Sabah, Malaysia is hiring for a customer service and sales support role. You will assist customers in selecting products, engage to drive sales, and handle orders and payments for key customers.
Respond to inquiries on Facebook and WhatsApp, prepare daily invoices and delivery orders, and update records in the system. This position requires good communication in Mandarin, Bahasa Malaysia, and English, and a willingness to work overtime when needed.
Serves customers by helping them select products
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
Responds to customers’ questions, including handling Facebook and Whatsapp questions.
Responsible for key customers order and payment
Update key customers invoice into system
Preparing daily customer's sales order, Invoice, and Delivery order
Checking on acknowledged delivery order & Invoice
Communicate and cooperate with supervisors and coworkers.
Follow quality service standards and comply with procedures, rules and regulations.
Requirements:
Candidate must possess at least an SPM, Diploma and/ or equivalent.
Required language(s): Mandarin, Bahasa Malaysia, English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
At least 1 years (s) of working experience in the related field is required for this position.
Must be IT / ISO literate.
Physical fit, able to work overtime and on holiday.
Able to work in short notice.