Sales Assistant

Farmasia Sdn Bhd; Semenyih; On-site; MYR 22,000 - 31,000; Full time

Job summary

Farmasia Sdn Bhd in Malaysia is seeking a friendly retail assistant to greet and assist customers, answer questions, promote products, and upsell where appropriate. You will help ensure accurate pricing and labeling, refill shelves, and participate in stock checks to keep the store organized and inviting.

The role requires teamwork, good communication, and a customer‑oriented attitude. You may handle complaints by escalating to a supervisor, assist with opening and closing procedures, and attend

Qualifications

• Minimum SP M or equivalent.
• Diploma in Business, Retail, or related field.
• Basic computer literacy (Microsoft Office).
• Fresh graduates are welcome to apply.
• 1 year of experience in retail or customer service is an advantage.
• Good communication and interpersonal skills.
• Friendly, polite, and customer-oriented attitude.
• Able to work in a team and follow instructions.
• Basic sales and product knowledge.
• Able to handle multiple tasks and stay organized.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Answer customer questions and provide product information.
• Handle complaints or refer them to the supervisor when needed.
• Assist in promoting products and upselling when appropriate.
• Meet or exceed daily/weekly sales targets.
• Refill shelves and display areas with products.
• Ensure all items are correctly priced and labeled.
• Assist in inventory checks and stock counts.
• Keep the store clean, tidy, and organized at all times.
• Help with store opening and closing procedures.
• Ensure security measures are followed (loss prevention).
• Cooperate with colleagues to ensure smooth operations.
• Attend briefings or training sessions as required.

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Greet and assist customers in a friendly and professional manner.
• Answer customer questions and provide product information.
• Handle complaints or refer them to the supervisor when needed.
• Assist in promoting products and upselling when appropriate.
• Meet or exceed daily/weekly sales targets.
• Refill shelves and display areas with products.
• Ensure all items are correctly priced and labeled.
• Assist in inventory checks and stock counts.
• Keep the store clean, tidy, and organized at all times.
• Help with store opening and closing procedures.
• Ensure security measures are followed (loss prevention).
• Cooperate with colleagues to ensure smooth operations.
• Attend briefings or training sessions as required.

Education, Qualification, Experience, and Skills:

• Minimum SPM or equivalent.
• Diploma in Business, Retail, or related field.
• Basic computer literacy (Microsoft Office).
• Fresh graduates are welcome to apply.
• 1 year of experience in retail or customer service is an advantage.
• Good communication and interpersonal skills.
• Friendly, polite, and customer-oriented attitude.
• Able to work in a team and follow instructions.
• Basic sales and product knowledge.
• Able to handle multiple tasks and stay organized.