Sales and Marketing Assistant

Private Advertiser; George Town; Vor Ort; MYR 22.000 - 36.000; Vollzeit

Zusammenfassung

Private Advertiser in Penang, Malaysia, seeks a Sales & Marketing Assistant to support our gold jewelry store's sales and promotional operations. You will assist customers online and in-store, help promote new collections on social media, and keep sales records accurate and organized.

The role suits someone with a Diploma or SPM, who is camera-friendly for live streams, with basic Canva or CapCut skills, and a keen eye for detail in price updates and data entry.

Qualifikationen

• Minimum qualification of SPM or a Diploma.
• Experience in retail or the gold jewelry industry is a significant advantage.
• Engaging personality; must be honest, trustworthy, and friendly.
• Comfortable and confident appearing on camera (for live streams or social media videos).
• Proficient in using basic editing tools such as Canva or CapCut.
• Highly detail-oriented, particularly when performing calculations and recording data.

Aufgaben

• Manage social media accounts (TikTok, Instagram, Facebook) by posting engaging photos and videos of our jewelry collections.
• Assist with live streaming sessions (TikTok/FB) or create short-form videos (Reels/Shorts) to showcase the latest gold designs.
• Respond promptly and warmly to customer comments and direct messages regarding current gold prices or workmanship fees.
• Handle customer inquiries—via WhatsApp or in-store—concerning gold weight, purity, and design.
• Guide customers in making their selections and manage the gold purchase or ordering process.
• Handle after-sales services, such as jewelry cleaning or basic trade-ins.
• Update daily gold price tags in accordance with current market rates.
• Accurately input sales data and customer information into the computer system.
• Assist in counting and verifying physical jewelry stock in the store.

Kenntnisse

Customer service

Social media

Video editing

Accuracy

Personal integrity

Camera presence

Ausbildung

SPM or Diploma

Tools

Canva

CapCut

Jobbeschreibung

We are looking for a Sales & Marketing Assistant to support the sales and promotional operations of our gold jewelry store. You will be responsible for assisting customers (both online and in-store), promoting our latest jewelry collections on social media, and ensuring that sales records remain accurate and well-organized.

Key responsibilities

Manage social media accounts (TikTok, Instagram, Facebook) by posting engaging photos and videos of our jewelry collections

Assist with live streaming sessions (TikTok/FB) or create short-form videos (Reels/Shorts) to showcase the latest gold designs

Respond promptly and warmly to customer comments and direct messages (DMs) regarding current gold prices or workmanship fees

Handle customer inquiries—via WhatsApp or in-store (walk-ins)—concerning gold weight, purity (916/999), and design

Guide customers in making their selections and manage the gold purchase or ordering process

Handle after-sales services, such as jewelry cleaning or basic trade-ins

Update daily gold price tags in accordance with current market rates

Accurately input sales data and customer information into the computer system

Assist in counting and verifying physical jewelry stock in the store

About you

Minimum qualification of SPM or a Diploma

Experience in retail or the gold jewelry industry is a significant advantage

Engaging personality; must be honest, trustworthy, and friendly

Comfortable and confident appearing on camera (for live streams or social media videos)

Proficient in using basic editing tools such as Canva or CapCut

Highly detail-oriented, particularly when performing calculations and recording data