Sales Analytics & Reporting Specialist

Allianz; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

Job summary

Allianz is seeking a detail-oriented Sales Support and Reporting professional in Kuala Lumpur to join our team. The role focuses on preparing accurate sales reports, dashboards, and performance metrics using Excel and other reporting tools, while maintaining clean customer data and supporting management with statistics.

Ideal candidates will have advanced Excel skills (pivot tables, VLOOKUP, complex formulas), familiarity with reporting tools, strong analytical ability, and excellent

Qualifications

• Proven experience in sales support, reporting, or any related role.
• Excel proficiency including pivot tables, VLOOKUP, and complex formulas.
• Familiarity with reporting tools.
• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Strong communication and interpersonal skills for cross-functional teamwork.
• Ability to grasp quickly and deliver quality and accurate work.

Responsibilities

• Prepare and maintain accurate sales reports, dashboards, and performance metrics using Excel and other reporting tools.
• Record, produce and prepare statistics and information required by the management in relation to the preparation and production of the reports as well as produce simple performance-based reports.
• Update and manage customer information, ensuring accuracy and completeness.
• File preparation for agents and for BAU leads allocation.
• Daily Sales and Monthly Commission Report.
• Coordinate and track the progress of sales activities, ensuring timely follow-ups.
• Serve as a point of contact for the contact center team to address operational queries and elevate issues when needed.
• Any ad hoc duties assigned by Contact Center Manager.

Skills

Excel advanced

Pivot tables

VLOOKUP

Reporting tools

Analytical skills

Organizational skills

Time management

Communication skills

Interpersonal skills

Cross-functional teamwork

Quick learning

Tools

Reporting tools

Job description

Allianz is seeking a detail-oriented Sales Support and Reporting professional in Kuala Lumpur to join our team. The role focuses on preparing accurate sales reports, dashboards, and performance metrics using Excel and other reporting tools, while maintaining clean customer data and supporting management with statistics.

Ideal candidates will have advanced Excel skills (pivot tables, VLOOKUP, complex formulas), familiarity with reporting tools, strong analytical ability, and excellent