Sales ambassador (KLCC Full time)

LUSH FRESH HANDMADE COSMETICS MALAYSIA; Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

LUSH Fresh Handmade Cosmetics Malaysia in Kuala Lumpur seeks a Brand Ambassador to deliver a 5-star customer experience, welcoming every guest and sharing expert product knowledge.

You will maintain inviting displays, stay curious, and represent the brand with enthusiasm. Applicants should be 18+, with retail/cosmetics familiarity and a willingness to learn through feedback; flexible hours are required.

Qualifications

• Comfortable meeting and engaging with new people.
• Eager to learn and develop through supportive feedback and training.
• A Brand Ambassador who is confident and passionate about delivering a 5* Customer experience to all customers.
• Ability to work flexible hours to meet the needs of the shop.

Responsibilities

• Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team.
• Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes.

Skills

Customer service

Brand ambassador

CRM knowledge

Retail experience

Tools

CRM software

Job description

• Customer Experience: Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.
• Team Involvement: Show up to each shift with a positive attitude and ready to contribute to the team. Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.
• Operational Excellence: Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the LUSH values

What We Need from You

• Comfortable meeting and engaging with new people.
• Eager to learn and develop through supportive feedback and training.
• A Brand Ambassador who is confident and passionate about delivering a 5* Customer experience to all customers.
• Ability to work flexible hours to meet the needs of the shop.

Our Ideal Candidate

• 18 years or above.
• An advantage with experience in retail / cosmetic industry
• Good customer service skills, knowledge in CRM would be an advantage.