Brand Experience Ambassador (Cosmetics | Flexible Hours)

Sunway Malls; Petaling Jaya; On-site; MYR 27,900 - 39,060; Full time

Job summary

A leading retail brand in Malaysia is seeking a Sales Associate to enhance customer experience and promote products through exceptional service. Candidates should be at least 18 years old, with a passion for customer service and ideally some experience in the retail or cosmetic industry. Key responsibilities include engaging with customers, managing orders, and ensuring a welcoming store atmosphere. This role demands effective communication, teamwork, and problem-solving skills, along with the ability to adapt quickly. This is an exciting opportunity to join a vibrant team, contributing to a culture of excellence.

Qualifications

• Comfortable meeting and engaging with new people.
• Eager to learn through supportive feedback and training.
• Confident and passionate about delivering a 5* Customer experience.
• Ability to work flexible hours.

Responsibilities

• Promote company products through quality customer service.
• Welcome customers and guide them through products or services.
• Respond to customers’ questions and process orders.
• Operate the POS register and resolve return issues.
• Promote special sales and awareness of store loyalty program.

Skills

Good customer service skills

Clear and effective communication skills

Team player

Quick and effective problem-solving skills

Ability to adapt and learn quickly

Organizational skills and attention to details

Education

18 years or above

Experience in retail/cosmetic industry

Job description

A leading retail brand in Malaysia is seeking a Sales Associate to enhance customer experience and promote products through exceptional service. Candidates should be at least 18 years old, with a passion for customer service and ideally some experience in the retail or cosmetic industry. Key responsibilities include engaging with customers, managing orders, and ensuring a welcoming store atmosphere. This role demands effective communication, teamwork, and problem-solving skills, along with the ability to adapt quickly. This is an exciting opportunity to join a vibrant team, contributing to a culture of excellence.