Sales Ambassador

CHAUMET; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

CHAUMET, based in Kuala Lumpur, is seeking a Sales Ambassador to drive sales targets and deliver exceptional client service in a luxury jewelry environment. You will build a loyal client base, support events, and assist with boutique operations.

Ideal candidates have at least 2 years in luxury retail, strong communication skills, and fluency in English, with a self-motivated, team-oriented mindset and high integrity.

Qualifications

• 2+ years in retail operations, preferably jewelry or luxury retail.
• Sales-driven with a track record of meeting targets.
• Excellent communication and interpersonal skills.
• Fluent in English.

Responsibilities

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.
• Follow all sales and operations processes and company policies.
• Act as a brand ambassador with high product and brand knowledge and customer service.
• Build long-term relationships with customers, including after-sales support.
• Support events and visual merchandising with the marketing team.
• Maintain boutique conditions: cleanliness, safety, security.
• Perform ad-hoc duties as assigned by the Boutique Manager.

Skills

Sales

Customer service

Communication

Teamwork

Job description

The Maison CHAUMET - since its founding in Paris in 1780, the history of Chaumet has been entwined with the History of France, since almost immediately after its founding, the Maison very quickly became the official jeweller to Empress Josephine. The High Jewellery savoir-faire of the Maison has been passed down from generations of jewellers for over 235 years. Crafted in the very heart of the Place Vendôme, the jewellery and watchmaking creations reflect these exceptional skills and pay tribute to the Parisian style. Currently in full transformation and firmly anchored in modernity, the House of Chaumet is undergoing a global repositioning with a strong sales growth.

We are actively looking for a Sales Ambassador based in Kuala Lumpur, Malaysia. Reporting to the Boutique Manager, the Sales Ambassador will be responsible for meeting individual and boutique sales targets, providing exceptional client service levels at all times, cultivating and maintaining a loyal client base and assisting with daily boutique operations.

Key Duties & Responsibilities:

• Achieve monthly and yearly sales targets as assigned by the Boutique Manager.
• Follow all the sales & operations processes and requirements according to the Company policies.
• Act as a brand ambassador by demonstrating high level of product & brand knowledge and customer service.
• Achieve high customer satisfaction to build long term relationships between the brand and customers. This includes to work closely with customers on after service issues.
• Support events, activities and change of visual merchandising with the marketing team.
• Maintain the best boutique conditions at all times. E.g. cleanliness, safety, security etc.
• Support all ad-hoc duties as assigned by the Boutique Manager

Profile:

• At least 2 years’ experience in retail operations with successful track record gained from jewelry or high-end luxury retail industry
• Sales and resulted-oriented
• Good communication and interpersonal skills
• Fluency in English
• Self-motivated, team player, positive thinker, creative and effective
• High integrity with good ethics and values