Sales Administration & Office Support

PROPNEX REALTY SDN. BHD.; Kuala Lumpur; On-site; MYR 28,000 - 50,000; Full time

Job summary

PropNex Cheras is seeking a proactive Sales Administrator to provide comprehensive support for Subsales and Project Sales, from initial enquiry to follow-up. You will handle inquiries across WhatsApp, phone, and ads, schedule appointments, attend viewings, and coordinate with developers, banks and lawyers to secure deals.

Ideal candidates have Sales Admin, Property Sales, or Customer Service experience and are comfortable making phone calls, following up diligently, and working in a fast-paced

Qualifications

• Sales Admin, Property Sales or Customer Service experience preferred.
• Not afraid to make phone calls and proactively contact and follow up with customers.
• Good communication and follow-up skills.
• Organised approach to work, quick response time, sense of responsibility.
• Able to multitask and adapt to fast-paced sales environment.
• Able to work independently and collaborate with team.

Responsibilities

• Handle all enquiries from WhatsApp, phone, Facebook Ads and other platforms.
• Proactively call, respond to customers and maintain continuous follow-up.
• Understand customer needs, budget and target property.
• Arrange and confirm Property Viewing / Sales Appointments.
• Attend appointments, assist in project and property introduction.
• Follow up on Subsales and Project Sales customer progress.
• Update Leads, Appointments, Follow-Up and Sales Tracking.
• Assist in preparing Booking, loan, SPA and related sales documents.
• Maintain communication with sales team, developers, banks and lawyers.
• Ensure every lead receives timely response and complete follow-up.

Skills

Phone calls

Follow-up

Communication

Organised

Multitask

Microsoft Office

Google Workspace

Independent & team work

Tools

Microsoft Office

Google Workspace

Job description

You will provide comprehensive support to Subsales & Project Sales, from the customer's first enquiry, phone contact, appointment scheduling, attendance at appointments, and subsequent follow-up, ensuring every sales opportunity is captured.

Key responsibilities

Handle all enquiries from WhatsApp, phone, Facebook Ads and other platforms

Proactively call, respond to customers and maintain continuous follow-up

Understand customer needs, budget and target property

Arrange and confirm Property Viewing / Sales Appointments

Attend appointments, assist in project and property introduction

Follow up on Subsales and Project Sales customer progress

Update Leads, Appointments, Follow-Up and Sales Tracking

Assist in preparing Booking, loan, SPA and related sales documents

Maintain communication with sales team, developers, banks and lawyers

Ensure every lead receives timely response and complete follow-up

About you

Sales Admin, Property Sales or Customer Service experience preferred

Not afraid to make phone calls and willing to proactively contact and follow up with customers

Good communication and follow-up skills

Organised approach to work, quick response time, sense of responsibility

Able to multitask and adapt to fast-paced sales environment

Able to work independently and collaborate with team

Familiar with Microsoft Office / Google Workspace

Able to attend viewings and sales appointments when required

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have in a Sales Role?
• Which of the following types of qualifications do you have?
• How many years experience in Sales Support do you have?
• How many years of Property Sales experience do you have?

PropNex Cheras is one of the leading branches under PropNex Malaysia, one of Malaysia's fastest-growing real estate agencies. Built on the values of trust, service, and excellence, we provide professional real estate services across residential, commercial, industrial, land, and investment properties.

Beyond property transactions, we are committed to developing successful real estate professionals through structured training, leadership development, innovative marketing, and a collaborative team culture. We believe in creating opportunities for people to build meaningful careers while helping clients achieve their property goals.

PropNex Cheras is one of the leading branches under PropNex Malaysia, one of Malaysia's fastest-growing real estate agencies. Built on the values of trust, service, and excellence, we provide professional real estate services across residential, commercial, industrial, land, and investment properties.

Beyond property transactions, we are committed to developing successful real estate professionals through structured training, leadership development, innovative marketing, and a collaborative team culture. We believe in creating opportunities for people to build meaningful careers while helping clients achieve their property goals.

What can I earn as a Sales Administrator